The Poet Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Ok hotel in a good location. The welcome beverage was not offered

beautiful hotel at a great area. Very helpful staff. They go out of their way for your comfort.

Great position near station and shopping plus marina. Lovely staff. Nice and clean

Far better than the alledged 5 star hotel we had stayed in at Santa Margherita. Good breakfast with quality products e.g. fresh bread, Wilkins jams and freshly made cappucino not from a nachine plus lots more. Quiet air conditioning and room was cool when we arrived. Complementary water in the room. Rainfall shower. Good location just over 5 minutes walk from train station and about 15 minute walk to the ferry terminal for Cinque Terre. A block away from a very good restaurant.

I was surprised with this place. Not what I expected. I would give it a 3 star. Breakfast was not included. I would not go back. Sorry

Ubicazione

I loved the artsy feel to the hotel! We came back from an after-dinner walk, only to find the words to John Lennon's song Imagine, in neon across the front of hotel! So cute and quirky it made me smile. Also, the breakfast was a great combination of things, and admin staff was always pleasant. Very clean, and it was close enough to the train station that we could walk to the hotel upon arrival. Highly recommend!

So much about this hotel to dislike. 1. Our "King size" bed was just two beds stuck together. While this is common in hotels, they usually cover the join between the two beds enough so that it isn't obvious or uncomfortable. Sleeping anywhere near the middle of the "king" was awful due to the hard sides of the beds creating a hump. This also meant that all outlets and lighting controls were in the center of the bed and so completely useless. 2. The room had an electronic "no not disturb" feature as was common in many of our European hotels. However, it seemed to switch itself off without notice. So even after signaling to the staff that you didn't want the room disturbed, they couldn't tell. Apparently a known issue since there was a supplementary door hanger hiding on the "closet" but no other advice to let a guest know. 3. There were zero drawers for clothes storage. Apparently everybody else who visits this hotel likes living out of their luggage. We don't. 4. The "Moxy Hotel" vibe isn't what we paid top dollar for.

Room was clean. Shower was nice and clean with good water pressure. Walls dark and scuffed up. Fragrance in hotel and room was overwhelming. Bedding was worn and could have been replaced. Overall average. We overpaid for this room.

Great breakfast buffet with lots of variety, including fruits, bread, juice, cheese, smoked salmon… the staff at the front was helpful too. We asked them how to get to Portavenere and they offered much help on that. It turned out a great escape for peace.