Prize by Radisson, Xhibition Bergen City

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Despite having a key code could not get key. No reception had to find another hotel who could check you in, insane system. This was at 1600. In the room large hole stuffed with cardboard where I guess a fan should be. Shower head could not stay up, fell off bruising my foot. Hotel clearly has no staff or maintenance. Exceptionally poor.

The hotel staff were amazing! There was a min up with my reservation but they accommodated me. Their warmth, help and kindness added so much to my stay in Bergen. They provided lots of advice. Only this is, shampoo and conditioner weren’t provided but I had my own.

Clean comfortable room, very convenient for local transport, reasonable price value given the destination. Flaws in self check in concept resulting in me not receiving key safe codes by email, requiring telephone calls to help desk, who were quite helpful, also none operation of some room lights and sockets only remedied by housekeeping staff on second day

Yes

This accom is not staffed to check in (contrary to advertising) so when there are issues needing fixing after hours, there isn’t anyone to assist. Power tripped in our room several times using coffee machine and heater and was off all night. Great location, loved the heated floor.

Vi hadde store problemer med å få sjekket inn. Hotellet skal være selvbetjent. Det var det ikke før oss. Vi måtte løpe til et annet hotell i pøsregn for å få hjelp. Bestillingen min ble flyttet over til en annen persons booking slik at oppholdet mitt blei i noen andre sitt navn. Det førte til at jeg ikke fikk hotels.com rewards på oppholdet. Jeg spurte om det var greit å ha nøkkelkortet i mobil-dekselet, det sa resepsjonisten at gikk fint. Det viste seg å være løgn. Det var bedbugs. Manglet balsam og bodylotion på badet. Manglet 'ikke forstyrr' skiltet, på grunn av det ble jeg vekket av housekeeping som insisterte på at jeg trengte håndklær tilsvarende 5 kvadrat meter or to netter. Det var mye bråk og dårlig isolasjon. Rommet var kaldt. Det hjalp ikke å skru opp varmen. Når vi skulle hente bag og sjekke ut kom jeg ikkje inn i rommet og måtte løpe tilbake til det andre hotellet for å få nøkkelkort som virket.

Very convenient location, easy self check-in. Nice bed, lots of room.

Beautiful. The checkout time of 12pm is just fantastic. Beautiful clean spacious room

We liked this place. Easy to find and access.

Hotel was in a great location. They let us check in early. All was just right