Villa del Palmar Beach Resort and Spa, Puerto Vallarta

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

great place to go to

Good location, good service

What i didn’t like was they don’t give coffee every day or soap or shampoo . No ice. I don’t think i will never go back

La instalación no estaba mala pero la atención al personal era pesima descrinan al cliente no dejaban visitas ni de tu propio hijo ni entrar de la puerta de la calle ni tan siquiera al lovis cunado los taxistas y carros particulares de la calle entraban por conveniencia de negocio ,los pagos eran por tarjeta no te vendían nada en efectivo en fin en 7 dias que estuve alli ni un agua me pude tomar

They disrespect my friends with her family

Been coming to this property for over 5 years now and never am disappointed. The staff is always the same people . All they want to do is help. The pool servers are amazing They work so hard. The resort is so clean. I always love our room. The. Location is the best. I plan on coming back for more years to come. Thank you for making our stay so amazing It's our home away from home

Nice room, good food, very friendly staff

Upon arrival our room wasn’t ready, and we weren’t able to check in until 6 PM!! Unfortunately customer service is not the best either as they are short staffed. We had to wait in line for an hour just to be seated to eat. The resort says they have 4 restaurants but that is not true. They have 2 different restaurants each day. Sadly we will not be staying here again.

Wonderful stay, the staff was very attentive and the room was clean and comfortable. The resort beautiful and the beach was clean. My family and I had a great experience

This is definitely a budget hotel. The property was in the process of remodeling, as multiple buildings were off limits - and it desperately needs it. Everything in the room was painted over - even the lamp. Only one elevator in building 3 was working, the other was stuck on floor 8 the entire time. The staff was very helpful, esp around the pool area. Happy hour is nice, with 2 drinks for the price of 1 - and they bring them both at the same time. Breakfast buffet was just ok, we started going out for breakfast, as there are lots of better options in PV. Taxi service is always on property, so it’s very easy to get around. There is a food park across the street that opens daily at 3:00. Lots of options and better price than eating on property. Once you’re off the property, EVERYONE is going to try and sell you something. They notice your hotel band, and become vultures. Everybody we encountered off the property said they worked at Villa del Palmar, it became a joke to me and my daughter. Every random person on the street will try and give you tickets or excursions for just 30 minutes of your time. I felt like the wrist bands made us targets. Imagine walking down the street and a random person calling out your hotel to get your attention. Yes - it’s that bad. You want luxury, this is not it. If you’re on a budget and won’t spend much time at the hotel - this could work. I’m sure there are much better options in PV.