Hotel Diplomate

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I cannot see how this hotel is a 4-Star property. The rooms weren’t well-equipped & even had locks in the bathroom if you wanted toiletries. No tea/coffee in room … they provided a kettle on request for tea only. Room itself was dusty & needed renovation. The light was hanging from a loose ceiling rose & the bath taps weren’t secured to tiles on wall. The breakfast was included as free, but was very basic (unlike the photos). When I got fed up with the lukewarm filter coffee & asked for expresso, I was charged 5CHF for a lukewarm drink. The only plus point was the location and the lady on reception who was very helpful & a credit to the hotel. Finally, looking at the reviews, I can’t believe they’re all excellent … has the hotel changed hands in last 6 months?

For clean bathroom, great bathtub, extremely smart and polite and knowledgeable front desk would stay here again.In fact, we are staying here again and will do so.In the future!!

Thank you

It is fine.

In general the hotel failed in every aspect service

Saw moths flying in the room and two big areas of moth eaten carpet Also flying Israeli flag which is odd given the genocide in Gaza taking place

Nice enough place for its location and price. Bit warm and trams outside.

The stay was excellent. The staff were very polite and well accommodating. Easy lift access. The hotel is well connected with public transportation. A mall just opposite has a coop, pharmacy and a few other things for easy grab. The only issue I faced was the toilet, little less lighting, the loose shower fixture, and the curtains were a little weird. However, I feel the stay was good value for the money.

It’s old and poorly maintained. There is hot water but the shower head drops. I was kindly loaned a kettle for the stay. Rather costly for what it is but I was only there to shower and sleep. Thank you

Very good