Van Der Valk Hotel Dennenhof

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very good

Nice modern hotel just outside Brasschaat. Large comfortable room and excellent restaurant. Staff were friendly and helpful.

Perfect location

I have stayed with my family a few times at this hotel and generally it is quite good apart from this stays service issues. We ordered a drink in the bar which was not very busy and then waited 20 mins to receive it even after asking where it was twice. Upon delivering the said round of drinks a bottle of coke was dropped onto me and my partner. They were of course apologetic but it compounded an already frustrating situation. We had booked the restaurant for 8pm and told the staff that we had however by 8.10pm no one had told us our table was ready so we just went through ourselves. We paid the full bill even though we should not have really paid for the spilt drinks. Overall the hotel is good but the service this time left a lot to be desired.

Very pleasant staff at check in.

I booked 3 rooms in this hotel.. Hotel was generally clean but i was quite speechless when i found out that some rooms have no AC.. they provided a small fan though but in this warm weather it wasnt very useful. there was no double bed in the room but 2 beds put together which wasnt ideal. When having lunch, there was a worm in the straw of the drink which was disgusting and unacceptable. Good thing was that parking was on site and free.

The whole look and feel of this hotel was excellence. The room was spacious and well equiped including the bathroom which is often an afterthought in many hotels. The setting was tranquil with plenty of places to walk. I stay in many hotels all across europe when travelling on business and for the cost i would put this one top of the list

Great location, quiet and close bike and walking paths. Room looked to be new, but bath plug was too small and I could not fill the tub, which was a shame. Internet dropped in and out of a wifi connection, and was not usable to watch a movie. The electronic door lock stopped working on the morning I was leaving, and some one had to open the door for me. Other than that, modern, clean place to stay

Quality room with free parking. Room was. Clean and ideal for my stay. Breakfast could be better specially if you have to pay €15.

Having stayed at other Van Der Valk hotels I was expecting the same high level of standards I have experienced before. Not so ! This hotel is in desperate need of some investment. From entering the main accommodation block you are instantly hit with a stale musty smell of a dying building. The rooms are old and tied and in desperate need of upgrading. Even the room key is a physical key and not a modern and secure key-card. You have to re-lock your room from the inside. Breakfast can only be described basic and for EUR15 you'd certainly expect a lot more choice and freshness. Coffee from the machine was the highlight ! My colleagues room had a large centipede walking across the bathroom and the sink was half hanging off the wall. Overall, a very very disappointing experience and I wouldn't recommend. The following night I stayed at a different Van der Valk and it was perfect so I'm really surprised they have allowed this property to fall into such decline. It's in a great location.