Art Factory San Telmo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff and location was great. Bed and pillows - stained and very worn out. No mattress pad or pillow covers. Top blanket torn with old stains.

The only positive about this hostel is that the staff were pleasant and the email communicaiton was clear. Other than that, this place is a dump in need of major upgrade. The common area couches and seats were dingy, sagging and really tired. The bathroom and toilets left a lot to be desired. When I booked this "hotel", I was informed that I had one twin bunk bed. It turns out I was sharing one of 8 bunk beds in the room. The room was full of unwashed body odor. The beds were uncomfortable and rickety. Fortunately, I had booked this place just to store my luggage for the day before I took a flight out that evening. I used the room for a couple of hours rest before my flight.

Recommend excellent cafe as we really loved the experience

A friend and I stayed at the Art Factory in San Telmo for 3 nights as part of a trip around south America and I can thoroughly recommend it. It is a pleasant hostel around 20mins walk from some of the key tourist spots in Buenos Aires through perfectly safe areas. There is an indoor bar area that is open in the evenings and a nice rooftop terrace too. You're not allowed to bring your own drinks in, but the prices in the bar aren't too bad, though we would have liked them to open a bit earlier, I don't think the bar opens until 5.30pm. The reception staff are helpful and can book taxis (agreed rates for things like airport transfers) and suggest places to visit around Buenos Aires. Entry to the building can be a little tricky, someone at reception has to buzz you in and then you'll have to carry luggage up some stairs with a slightly awkward door. Not a huge issue, but a little inconvenient. My friend and I shared a private twin room with a shared bathroom immediately across the corridor. The bedroom was fine, plenty of space and quiet at night and even when our nearest bathroom was occupied there are several more fairly nearby. If/when I ever come back to Buenos Aires I would happily stay here again.

Noisy guests, falling apart building, not well insulated

Great location and great stay.

Pros: situated at quite near to everything , near metro and bus stops, well situated for exploration of the city. Staff are nice and helpful. The place is well decorated and with a roof top terrace that is good for enjoying music and drink from the bar. There is a kitchen with cooking utensils , microwave and refrigerator for use . There is a common place with sofas and computer for meeting new people or just searching for information . Cons: The hotel itself is a rather old building and some of the walls and floors worn out, accumulating dust. I once dropped a wet towel onto the floor of my single room, it stuck with a layer of dirts when I picked it up. Kitchen is tiny and the cooking untensils are just adequate for 2 people cooking at the same time. The hot water in my roomwasn't promising and finally I used the public shower to have hot shower. The breakfast is not included and costs an extra of 150 pesos for very basic breakfast.

The rooftop bar provided a really nice outdoor area. A bit unclearly for my liking and the dorms were quite dark.

We stayed here in Feb 2019 and two rooms we stayed in had bed bugs. The hostel did try to help clear them but couldn’t move us to a room without them. The bathrooms aren’t great either. The area is good and the bar and terrace are very nice.

Cheap n cheerfull..! It's a backpackers in a great location of the city. Staff are very helpful and friendly....but its a backpackers not a posh hotel But great value to money to me, I even extended my stay....