Hotel Suisse

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Single room for just one night in geneva and it was perfect, very clean, great location for train station and bus depot. 10 min walk into old town.

It's a basic hotel that serves it's purpose, opposite the station and 10 minutes walk to the Lake. Room was clean spacious and comfortable.

excellent hotel and excellent room with balcony it was amazing experience.

A good hotel in an excellent location. Near train station.

Hotel in a convenient location with excellent travel links. Rooms in acceptable condition though in need of updating/renovating. Some stains on carpets. Price excellent for location and condition.

Room was clean and well maintained. Great location across from the from the train station and easy walk to other sights and Old Town Geneva. It was a perfect option as a solo traveler.

The staff was friendly, the room was clean and the balcony offered a great view.

Our experience at this hotel was extremely disappointing, especially considering the premium price we paid. We arrived at the hotel around 8:00 a.m., fully understanding that check-in was not until 3:00 p.m. We left to explore the city and returned after 3:00 p.m. At 3:15 p.m. we were told our room was not ready. We waited patiently in the lobby and checked again at 3:45 p.m., only to be told it still wasn’t ready. We asked the staff to simply let us know when it became available since we were waiting nearby, but we felt completely overlooked and ignored. Eventually, after speaking with the manager, we were given a room in what turned out to be a newly constructed wing of the hotel. While it was nice to be the first guests in a brand-new room, no one informed us that the wing was still surrounded by active construction. For all four days of our stay, we were awakened each morning by loud drilling, construction noise, and ongoing work directly outside our room. There was no advance notice, no apology, and no effort to manage our expectations. The staff seemed to treat the disruption as though it were completely normal. We are not people who typically complain, and we chose to make the best of our stay rather than repeatedly going to the front desk. However, paying full price for a hotel room while enduring construction noise every morning is simply unacceptable. The customer service throughout our stay was poor, communication was lacking, and there was little concern show

This was a nice hotel conveniently located across the street from the main train station. While I liked the convenience, I wish I stayed in a hotel overlooking the lake.

Clean and comfortable with a transit pass included as well as breakfast!