dreams Düsseldorf

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

AVOID. The photos were clearly taken many years ago. First room had clear damage around the lock indicating the door being kicked open and not repaired. Very shabby old furniture with evidence of cigarette burns. Filthy bed covered in bodily fluids and cigarette burns. I was offered other rooms which were equally disgusting. I asked to see a manager. None present. I requested they call me, they did not. The manager would also not speak to hotels.com. I did not stay. UNSAFE AND A RISK TO HEALTH AND SAFETY

yes

The window in the room did not close, you could hear everything coming from the room above and the check out at 10 is just not okay

The photos not match real life. Smells a lot with cigarettes I had a headache after 5 minutes there. Ask to change room and it was better but still not same as photo.

Yes

The room was as basic as it gets especially the amount i was charged. There was no extra pillows or bed covers, no tea/coffee making facility and no cups or glasses to get a drink of water. entrance to the hotel different door to the reception. Frightening experience when returning from a night out, when i entered the building the lights wouldn't come on and there was a man sat on the stairs with a hoody. The next morning i tried to contact reception unfortunately closed. The Hotel looks nothing like the photos on Hotels.com in my opinion is false advertising. I certainly wouldn't recommend this hotel to my company or business colleges.

Centrally located and well connected. Many shops near.Certainly not a business hotel but would be okay for leisure stays. Internet was not working. No 24x7 receptionist or support staff. Rooms smell weird

The Wi-Fi was not working, the shower water went cold after five minutes, and the heating was not working.

Staff is friendly and as well very helpful

Don’t get hooked by the name because “dreams” is more accurately “nightmares.” The pictures of dreams Düsseldorf in no way reflect reality. There is no clean white surface anywhere except maybe in the compartment shower. While the building itself is architecturally interesting, it is now completely run down, shabby and above all FILTHY—I would say layers of dirt and grime collected over years. In the stairwell were broken windows with big shards of exposed glass as well as dangerously loose and frayed carpets on the steps. Our room had a table lamp with no plug, a cheap box wardrobe without shelves or hangers, a glass door to the balcony with the sign CAUTION DO NOT OPEN, no coffee/tea amenities, the thinnest of sheets & towels, and walls and doors so grimy they had turned several shades darker than the original paint. The sink in the bathroom had no stopper, so that putting in contact lenses required a piece of clothing (no wash cloths available) to secure the bowl. I shudder to think about the mattress and pillows. Only jet lag kept us there. The neighborhood itself is fascinating to walk in and to dine in. A major public transportation hub on the street makes it easy to get around the city. Find a better place to lay your head.