N'Art Suites Napoli

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We enjoyed our stay at N'Art Suites. It was a great location for us with convenient access to the train station and pickups for tours. The room was clean and very comfortable. Plus, Luca went above and beyond to help with every question we had.

Do not trust the reviews 5 star reviews. Only a handful of rooms and it’s very old. Only staff we saw the entire time we had called to do a repair. Self check in, zero staff, one old elevator that only works if last person using closed forts right (found this out and had to walk up 5th floor). The building they show isn’t just the hotel and they have maybe 6 rooms in back of building on 5th floor. They’ve done some updates but at best a 2.5-3 star. Had issues with toilet when we got there and they were prompt to come work on it but he had no idea what he was doing. It sounded like an alarm going off for several minutes after flushing. He came and flushed 6 times said nothing wrong and then it did it as he was going to leave. He fixed the loud buzzing (seriously loud and felt bad for other guests). Then the reservoir was loud filling and would run loud like a faucet. I told him it was loud and he closed the bathroom door and was like there that’s better. He left and later the water dripped into the toilet reservoir like torture all night long. I took and sent several long videos from in the middle of the night. I slept an hour maybe two at most. We booked for 3 nights and checked out after one horrible night. Of course no staff around and check out is leave your keys on desk. Paid for 3 nights checked out not dealing with the plumbing issues they have (they say everything works fine even with the videos we sent). Stay away and being so close to station it’s extra dirty

On Hotels.com, this was a 9.2. I don’t know how it got so high. The room was nice and clean, but there were no amenities. There was no staff. It was very difficult to access. It was basically three rooms on the fifth floor of an old building, mostly unstaffed because it was on the fifth floor. If you didn’t have a dime for the elevator, you was hiking up 10 floors of stairs. Not easy for elderly people. It was, however, clean and quiet.

Chambres confortables, bien équipées et propres. Excellente situation pour profiter de la ville tout en étant près du métro et de la gare centrale. L’accès n’est pas simple à l’arrivée, mais une fois installé c’est très bien.

Central for shops and station. Access via series of codes as not always ‘staffed’. But it worked.

Very nice guest house with an excellent location—just steps away from the train station and plenty of restaurants. The room was spacious and clean. The air conditioning worked perfectly, which was a huge plus during the hot August weather. They also provide a shared kitchen and dining area, along with complimentary breakfast goodies and coffee, which was a really nice touch. Highly recommended!

Perfect stay in Venise… Well located, clean, lovely place…

Room was clean and bed was comfortable

The staff was very nice and helpful. Easy to check in and accomodations made when I needed them. Beautiful, clean, large room. Very convenient location which felt much safer than another place I stayed in Naples. Lots of action, but also police presence nearby. Very close to train, dining, shopping, and near the water. I would definitely stay here again.

We stayed for 5 days, we had helpfully communication before arriving. At arrival our host chatted with us and showed us several sites and places to eat. We had no idea how central the site really was, excellent location. Walking distance from the port, the excellent for our arrival from Capri. And a very short distance from Napoli Centrale, great for our way back home. We had many excellent suppers very close by, a special call out to Nonna Anna's just around the corner, we had a very special night.