The Residences are fantastic family rooms. We had a 2 bed which meant 2 terraces, a kitchen with washing machine and 2 en-suite rooms. However, as I seem to find in European 5 star hotels, little thought is given in designn stage to women who may want to put make up on or blow dry their hair for dinner. No make up stand/dressing table with mirror and seat, just the non-air conditioned bathroom to fry in! Also we had to call to request a clothes airer after using the washing machine - a small detail but should not be overlooked at 5 star level.
The food in the restaurants was excellent, as were the serving team.
This is not really a hotel for kids… the kids pool has slides - oug of action for the whole 12 nights we stayed. Kids club was extra and we paid €90 for our kids to put toppings on a pizza base! The kids are not allowed balls or any form of inflatable in the pools, so it is there just for swimming up and down.
The tennis centre is great but heavily pre-booked.
The Lucia Beach Club was expensive, for average standard food, and sadly I cut my feet (reported to hotel) on the floor of the pool (grout I assume as sort of skinned my toes!).
All in all, a good, but not excellent stay in July 2026. We will revert to iKos as a family in future.
Children's toys