Hotel & Spa Royal Madeleine

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hôtel was beautiful. Location was great. Close to the main sites or at best a short uber drive away. The neighbourhood felt safe for 2 female travellers. Shops and restaurants all within walking distance. The hotel was of a boutique style small but very welcoming. The added bonus was the pool which we hadn’t planned to use but couldn’t resist once we were there, so it is worth packing your swimming costumes. The room was small but that was expected for Paris (on any city for that matter) and it was the lowest priced room we went for. Wonderfully decorated and lovely and clean. Bed and pillows were comfortable and bed linen was brilliant white and soft. Towels lovely and big and the rooms had bathrobes in which were used to visit the pool. Didn’t use the mini bar (little over priced but aren’t they always) Staff at reception were all super friendly and very helpful. I will defiantly recommend this hotel to anyone travelling to Paris for a short stay.

This hotel was nice. However, I would think twice before staying in this hotel or any of the Royal Madeleine Hotel & Spa hotels. One of our bags was stolen from the lobby as we were checking in. The hotel refused to call the police. They did send us to a police station that was already closed for the day, which seemed suspicious to us. The hotel General Manager said he could do nothing for us besides give us free breakfast. He said they were under staffed and didn't have security and were not responsible. We requested their insurance, he told us the lawyer would not allow that. We then requested the lawyer's information. That request was denied. The next day we managed to find another police station and file a report. Even though the police told us the France law requires the hotel to reimburse us for our stay, they did not do so. It ruined the end of our European trip. We were celebrating my son's birthday. It's very sad what seemed like a great Hotel chain treat us like this.

Excellet

Great overall experience

Pamela and Julienne were so friendly and helpful

Air conditioning worth its weight in gold. The pool too is a hreat benefit edpecially after walking all day. The staff are unbelievably helpful and everyon spoke perfect English making the stay so easy and pleasurable. Highly recommended.

Great hotel

A pleasant and enjoyable experience. Nice clean room. Pleasant and helpful staff both at reception and in the bar.

My wife and I stayed here for our wedding anniversary on a weekend in Paris. Stunning property in the heart of the city, but a quiet sanctuary! Fantastic stay. Super clean, wonderfully decorated and great rooms. You couldn’t be in a better location to get around Paris.

We booked the signature suite and it was fabulous. Having a hot tub in our room was so nice. We could have stayed at the four seasons or the ritz for the price we paid but would have had a regular room. This suite at such a cute boutique hotel was special. We would absolutely stay here again.