Casa La Merced by Mustique

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Outstanding boutique hotel just inside the wall in a quiet location close to everything within the walled city. Staff was as good as any Four Seasons and the concierge Emily provided the best recommendations and was a joy to work with. Breakfast was great. Wouldn’t hesitate to recommend and look forward to another visit soon !

The staff was extremely courteous. The only drawback was that this hotel functions more like a bed and breakfast -- many functions are managed by a larger facility down the street. Again, the staff is great, but there is sometimes a delay while they have to check with someone in the other hotel for special requests or financial matters.

My partner and I had such a great stay at Casa La Merced by Mystique. We were welcomed by Libnis and Jorge. Both so warm and friendly. They made our check-in process so smooth and our stay just as comfortable. The hotel was so beautiful, clean and most importantly, quiet. It’s a hidden gem within the Walled City. Such a relaxing vibe. The staff was just as amazing and very patient. The rooms were spacious, the Air conditioning, great, big bathrooms, nice shower space and hot water. The hot water may take a moment to kick in. The upstairs rooftop has a gorgeous overlook. The pool on the property is kept clean. Can’t forget to mention the breakfast that is provided every morning, such a great way to kick start the day! I would highly recommend this hotel if you’re looking for tranquility within the walled city.

Excellent stay in Cartagena. We were welcomed by Johana who was the concierge during our stay. She made is feel at home from the minute we arrived and helped us with tour arrangements and excellent restaurant recommendations. The hotel IIA súper clean and very well decorated. Note there is no elevators but not a problem for us. Loved our stay and hope we can go back.

We had a wonderful stay. Excellent service, well situated and a very nice breakfast.

Everything just perfect for us

Small hotel, with only a few other travelers. not easy to negotiate if you don’t speak Spanish, but staff tried to be helpful. Location was fine. Small pool offered limited and swimming in limited sunbathing.

This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.

Good place to stay in Cartagena

Very cute elegant hotel in old town Cartegana