Sweet Sleep

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Do not let the outside of the building put you off! We booked here thinking it would be a cheap and cheerful place to stay. Our expectations were definitely exceeded! The room was well maintained, plenty of space and fantastic air con (very much needed!) Check in was easy, with good communications from the team before arrival. Throughout our stay, we encountered friendly, attentive staff. The balcony is a particular highlight. A great view and 2 hot tubs make for a wonderful evening. The service from staff is excellent, providing drinks and snacks with a smile. The hotel is a very quick walk from the main station (for both the train and the underground) - which makes it ideally placed for exploring all of Naples. This includes a €6.60 return to Pompeii, and just €1.50 to go to the old town.

My friend and I booked this Hotel as it’s located in a central area of Naples and easy to reach from/to the airport. The staff were friendly and helpful. There were a couple of things to improve though; the drainage in the shower was blocked so we could only take very short showers without flooding the whole toilet. This was flagged with the hotel staff and they ensured this was going to be looked at but it seemed they didn’t as it wasn’t fixed. Also, the pillows are quite big so it was very uncomfortable to fall asleep and there were no other size/type of pillows in the room. The terrace with the jacuzzi was a nice addition to our stay, but unfortunately the other negative aspects made the whole experience not completely enjoyable. I would recommend to stay in here if you’re desperate for a central accommodation, but taking in consideration these points; it is not the safest/cleanest neighbourhood in Naples and the hotel lacks of modern facilities.

Not sure if it told you that the lobby is on the 6th floor and the elevator holds 3 people. No one offered to help get our luggage up to the 6th floor or to help put it in storage that was tight and cramped. We are mid 70’s and needed help. Front door key was difficult to use, u have a Total of 4 keys, street entrance, room level entrance, your door entrance and a safe. Shower floor was very slick when wet, room was hot when we went in and had a confusing control to work it. Water temperature was lukewarm. Beds were comfortable, rooms are very small. Restaurant experience evening was a disaster. Ordered spaghetti with sauce and was brought spaghetti with fresh tomatoes, the bruschetta and garlic bread were at least day old, I tried to eat but it tore the roof of my mouth, when I questioned Claudia waitress about the sauce, she said no you ordered fresh tomatoes and got mad and did not speak to us again. We paid our bill and she followed us to the counter and stood there, I guess to hear if we were going to complain. We did not, just wanted our checkout time to be sooner, I would not recommend for seniors or a good dinner. Breakfast was fabulous! I would not stay there ever again.

The staff and hotel were excellent. Very clean rooms, excellent breakfast, bar was very good with a good selection of beers. Rooftop area was also nice with a good view over the city

I love the breakfast, was really good, very clean,the rooftop is great! Highly recommend

A great

Excellent value for a good central location and a modern clean room

I had a very good time in this hotel

Great place to stay, nice rooftop space with hot tubs, lounge beds, and bar. Great breakfast included. Would have liked an extra pillow and a comforter, the bed only included a sheet, as well as an extra towel since you have the amenities plus regular shower. Would stay again!

Air conditioning unit in room flooded the room when used. Shower has black tiles and a dip toward the plug hole...no signage to warn or bath mat provided. Area can be slippy when wet and partner did slide (although thankfully no injury).