The Ascot Hotel Köln

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff was great, but construction in the front of hotel and a lack of breakfast, other than croissants and coffee machine, knocks it down a peg. Although the gummies and mineral water at the front desk was a nice touch. We will stay there again.

I liked the property .the location was a bit far from the center of the attractions. It was clean and the staff were helpful

when I booked the property, it included breakfast when I got there they said they no longer offer that service would’ve been nice to know in advance or that my rate should’ve been different

I rarely leave negative reviews, but I wanted to share my experience to help future travelers make an informed decision. Based on the photos and description, the property appears to be a reasonable option, but unfortunately, that was not my experience. While I understand that older hotels may not have been recently renovated, the bigger issue for me was cleanliness. The room and common areas did not appear to be maintained to an acceptable standard, and I often felt uncomfortable using the facilities. The property seems quite dated, and better upkeep and more thorough cleaning would make a significant difference. A couple of key points: - Staff gave for out two guest stay only one key. - St one point the front desk person was not there, and if it wasn’t for my other fellow traveler none of us would have gotten in the door since the front door was locked. - The AC just blows warm air. The main advantage of this hotel is its location, which is convenient for exploring the area. However, considering the condition of the accommodations, I personally did not find it to offer good value for the price paid. I would encourage prospective guests to carefully consider other options, and I hope the management invests more attention in maintenance and housekeeping, as the property has the potential to provide a much better guest experience.

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Good size room, very comfy bed

Like the size of the room, the location, the bathroom size the big open windows

The staff were very friendly and helpful. The room was very spacious and filled with beautiful furniture. The ensuite was very good and there was a balcony you could sit on. The feel of the room was one of elegance. The bed was very comfortable. Unfortunately in a sign of the times the restaurant was closed down. Parking was about 200m away and was €18 euro for the night.

Normal

Great stay and good location. Easy access to transit. Staff were very nice and helpful and room was quite large. Wish it had had a queen mattress instead of two singles pushed together but it was otherwise perfect and comfortable.