ibis Girona Costa Brava

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was semi-clean. Lots of hair scattered about the place when we walked in. Clearly hadn't been vacuumed or had surfaces wiped down if there were strands of hair lying about. From that moment I checked in, it was a poor experience. For reference we arrived on touring motorcycles. We parked in one of the 12 available free parking spaces, managing to squeeze two motorcycles into one space since the motorcycle parking area was not only full, but not built to house the size of motorcycles we had with us. We were informed we'd have to move the motorcycles as the free parking spaces were for cars only. There is absolutely no indication that this is the case, nor does there seem to be any official Ibis/Accor policy or documentation to support this assertion by the abrupt and unimpressed looking receptionist. We were told to move them into the underground parking area. For the price of 15€ of course. So our options were: 1. Pay to park underground despite already having parked in a free parking space upon arrival 2. Park them on the street nearby When I queried why I would have to move the vehicles, the girl simply said it was because car drivers complain to her about motorcycles being parked there. So be warned if you arrive on motorcycles. You will be treated with contempt by staff at this location.

No air conditioning and trrrible customer service

Amazing experience

Well located, very nice staff, good value for money

Excelente y económico hotel, algo alejado del centro de la ciudad, pero con fácil transportacion, muy limpio y en excelentes condiciones. El personal muy amable.

Room was okay, a bit small and spartan. Paper cups which disintegrated. No hand towels. Staff were helpful but overworked. Mix up over booking so issues with breakfast. Food, however, was good and plentiful. Very pet friendly; allowed in the dining room.

Very comfortable hotel with good access to the city and countryside.

Good value stay, nice and quite as a bit out of the city

Everything went well except for the key, which kept not working. Other than that, everything was perfect! The location is quiet, but it’s only about 7 minutes from the train station, with a direct train to Sagrada Família and the city center. If you’re craving good pizza, there’s a great place just around the corner, and a bakery right in front of the hotel. For seafood lovers, there’s an all-you-can-eat restaurant nearby that’s very affordable! The breakfast offers plenty of choices, and the staff are very accommodating.

Excellent- reception staff very friendly