Radisson Hotel & Suites Amsterdam South

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel itself is quiet, clean, and the breakfast they provide is exceptional and the staff in the morning are quite helpful. The reason I gave it an overall low rating was because there is no ice machine on the property’s. The first night that I was there the reception people were extremely helpful. I asked for extra towels and blankets when I checked in. While we were getting our luggage to go upstairs. The young man has already delivered them to my room. I then went down and ask them if they had an Ice machine. They said yes in the kitchen but it closes at 11 pm. He was very kind and went and got me some ice for my water. Then our a/c was not working and the receptionist that night quickly reset the a/c and had it working for us. However on my last night there, I went down to get some ice. This was only the second time in a 3 day stay that I went and asked for ice. When I got down there the reception person was someone new. I asked him for some ice, and he did no, I can’t get it for you. The kitchen closed at 11:00 pm. I then explained to him that one of the other receptionist went and got me ice from the kitchen. He quickly and rudely said, “No, there is nobody that can do that for you. The kitchen is closed and I will not get you Ice.” I did not appreciate him calling me a liar and I certainly did not appreciate his attitude and poor customer service. You really need to get an Ice machine for the customer. Even dumpy motel have ICE!!!

Wonderful hotel for sure coming back again

Y

Lovely property, amazing location with the lake beside it. If you're looking for quiet away from the tourist locations, this is it. Staying here, you would need to commute into the city. Overall, it is a lovely hotel

Thank you

All round great stay with comfy bed and pillows! There was a good choice at breakfast. Staff were great.

Great service

The hotel is very clean and modern and most of the staff were friendly and helpful.

After a long day of travel we arrived at the hotel that we pre-booked a month in advance. Albeit, we were a couple of hours before the 3pm check in time. We dropped our luggage and were told to come back around 3 (no problem!). We got back at 2:50, checked if our room was ready and were told 5-10 minutes to finish cleaning. I gave them 20 minutes to be kind, and upon arriving to the desk again they informed me it would be maybe 20, maybe 30, maybe 40 minutes to finish cleaning. Our party of 3 was offered 1 drink ticket for the closed restaurant. We finally got checked in after over an hour of waiting and when arriving to the room realized it had a horrendous smell of BO, dirty floors, splatter on walls and cupboards, stains on the bathroom floor and broken glass & cigarettes outside the window we had to open for air. Not at all the experience I was hoping for our first night in Amsterdam. We were also completely ignored by who appeared to be the manager, though I heard my name in conversation between him and colleagues while we waited. Will absolutely not return. I hate to leave a poor review, but it’s been a week since emailing Radisson and I’ve heard nothing in response.

Nice to have a kitchenette with a microwave and hob along with a small barfridge and dishwasher. Good onsite parking although a but expensive conpared to other hotels on our stay at about Euro15/day. Room was good size, but overall very dirty with and non-front desk staff were found to be rude. Shower had good pressure and was a walk in, decent sized bathroom.