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2 adults, 1 room

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Grand Hotel Tien Shan

115 Bogenbay Batyr StreetSee map

RM 687.26per night

This is the cheapest price in 30 days, based on the rates on 12 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
4.3/5Great 337 reviews
Exploring the area
Almaly, 400m, About 7 mins from hotel by foot
Almaty Station, 2.4km, About 5 mins from hotel by car
Almaty International Airport, 13.2km, About 15 mins from hotel by car
24
Standard Single Room
1 single bed

22.0 m²

36
Superior Double Room
1 double bed or bigger

36.0 m²

36
Deluxe Double Room
Bed type arranged at check-in

38.0 m²

3
Luxury Suite
1 double bed or bigger

38.0 m²

14
Superior Twin Room
2 beds

34.0 m²

City view

Premium Double Room
1 double bed or bigger

36.0 m²

City view

Premium Twin Room
2 beds

30.0 m²

City view

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Reviews

Read all reviews
4.3/5.0

Great

337 reviews
Location
4.5
Services offered
4.3
Cleanliness
4.1
Atmosphere & facilities
4.2
All
4.5+
3.0+
Magdalena
Reviewed: 20 Jun 2026

5.0/5.0

Fantastic

Solo stay

It is good to be back. Having first stayed here three years ago, I wanted to see if the place still held up, and it is easily just as good as I remembered, if not better. The food remains a massive highlight; the breakfast buffet is excellent, with the fresh salads and desserts being particular standouts. My room was thoroughly comfortable, but it was the staff who made the experience, always staying one step ahead to ensure I was well looked after. It is a brilliant, welcoming spot for a solo traveller.
Frederick
Reviewed: 15 May 2026

3.0/5.0

Good

For business

Rooms smelled sour, like backed up sewage. Breakfast quality is not as nice as it was previously. Location is nice. Spa limits access to massages and related activities are limited.
Mark
Reviewed: 28 Apr 2026

4.0/5.0

Great

Stayed with family

The elevator broke down *twice*, the 2nd time trapping my wife in it for 45 minutes!
Natia
Reviewed: 6 Apr 2026

4.0/5.0

Great

Stayed with family

Great spa. Staff were friendly. Room was very noisy at night with loud traffic, our room windows were on the main road.
Loida Cargason
Reviewed: 24 Feb 2026

5.0/5.0

Fantastic
Yes! Worth the money I paid for. Breakfast was excellent! No complaints.
Burke
Reviewed: 12 Dec 2025

5.0/5.0

Fantastic

For business

Good breakfast
Michael
Reviewed: 9 Dec 2025

4.0/5.0

Great

Stayed with partner

Beautiful well-located hotel, with updated modern appointments throughout. Gorgeous pool area, jacuzzi, segregated wet and dry saunas. The room was huge and completely renovated with modern amenities throughout. One quibble: the room was very hot, with no way to cool it except opening a window, which brought in the polluted air of Almaty. Excellent high-end buffet breakfast One big issue was with the staff. Curt throughout, even considering the language barrier. When we checked-out they demanded we pay for a small hand-towel they claimed we had soiled. Whereas we had interacted entirely with women before, they had a male supervisor confront us, who spoke more English and sternly ordered us to pay. It wasn't much, so we decided to pay and leave rather than pursue it. Very strange experience indeed!
Eric
Reviewed: 24 Oct 2025

3.0/5.0

Good

Stayed with partner

Ok
Marina
Reviewed: 1 Oct 2025

5.0/5.0

Fantastic
Service was excellent! SPA is highly recommended
Sarah
Reviewed: 27 Jun 2025

4.0/5.0

Great

Stayed with partner · For leisure

We stayed on the ground floor away from the road and it was really quiet. The breakfast was ok for a small hotel. We found the hotel comfortable.We did have a safe problem, which wasn’t fixed, but we did only stay 2 nights.

Overview

Grand Hotel Tien Shan

First open:2022-01-01
Rooms:78
Floors:3
Star rating:

A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 8.9 mi (14.2 km) from Shymbulak Ski Resort and 0.5 mi (0.9 km) from Almaty Cathedral.

Description

A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 8.9 mi (14.2 km) from Shymbulak Ski Resort and 0.5 mi (0.9 km) from Almaty Cathedral.

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Exploring the area

Transport

Almaly

Metro stations
400m

Almaty Station

Train stations
2.4km

Almaty International Airport

Airports
13.2km

Attractions

Almaty Opera House

600m

28 Panfilov Heroes Memorial Park

600m

Nedelka Park

700m

Green Bazaar

1.2km

Central Park of Culture and Leisure

1.7km

Central State Museum of the Republic of Kazakhstan

2.0km

National Museum of Kazakhstan

2.0km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
General
Free parking
Non-smoking throughout
Gift shop
Shop
Hair/beauty salon
Accessibility
Wedding services
Airport transportation(additional charge)
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Sauna
Indoor Swimming pool
Internet
Free wired internet
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 05:30

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 6 will be charged as adults at this property

Other fees

Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)

Early check-in is available for a fee (subject to availability)

Late check-out fee: 100 percent of room rate (subject to availability)

Crib (infant bed) fee: KZT 5000.0 per day

Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.

See all policies

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5.0/5
Fantastic
1 reviews
2.0km from Almaty Station,Almaty
Clean and tidy
RM592.01
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Great
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RM505.34
Incl. taxes & fees: RM505.34
1/5

Best Western Plus Atakent Park Hotel

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4.2/5
Great
146 reviews
1.7km from Kasteev State Museum of Arts,Almaty
Fitness
Business center
RM576.72
Incl. taxes & fees: RM576.72
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