Radisson Collection Hotel, Berlin

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent hotel in an excellent location, elegant interior and very nice room. Friendly staff, even went above and beyond with suprise a cake and card for our anniversary trip. Exceptional trip would certainly recommend and return.

Great stay. DY one the ac was not working properly but they came out and fixed it right away.

A very strange 5-star hotel experience... Their main restaurant was closed on Monday, and the only other place to eat was the hotel bar. I asked the staff to book a massage for me, but they simply pointed me to a QR code, which didn’t work. There seemed to be no other way to book, such as calling the spa directly. When I eventually went downstairs to the spa to ask how to book, they gave me a completely different website. It also turned out that the spa is run by a separate company and is not actually part of the hotel. The spa facilities themselves are tiny and crowded. There also didn’t seem to be enough staff at reception, as there was almost always a queue. Another thing to be aware of is that around half of the rooms face the inner courtyard, which is quite dark. We had one of those rooms, and it felt dark inside pretty much all day. The hotel itself is beautiful, though, which makes all of the above even more disappointing for a 5-star property.

I loved the location. Walking distance to museums and other attractions.

Todo estuvo espectacular. Mi unica queja es que el aire acondicionado en la habitación nunca enfría, solo refeesca un poco. Muy difícil para dormir.

The hotel itself is really pretty, and the location is absolutely amazing. The breakfast is absolutely superior and definitely worth the extra few dollars. The only downside here was that the rooms are very dark. Even with my blinds completely open, it was still kind of hard to see inside and had like a depressing vibe. But ultimately, everything else about the hotel was pretty dope.

This location is excellent for seeing a lot of things close by like the Brandenberg tour, the radio tower a lot of museums, and you can easily walk to any subway to each other other destinations

Disappointing Pros: Great lobby Excellent location. Good breakfast Cons: Check-in: Early to arrive we were grateful to leave our bags. We were told "good news, your booked Junior Suite with a view should be ready by 2pm, earlier than expected" Returned at 2, told to come back at 3. Exhausted from flights & our walk after dropping our bags, we opted to wait in the hotel lobby. At 3 on the dot, we went to checkin and saw a number of people had already been checked in and were getting bag assistance to their rooms. By the time someone checked us in a Junior suite with a view was no longer available and no-one was available to assist us with bags .Our room was >200 steps from the elevator with a carpeted corridor impossible to roll cases on. Not a good start for an already exhausted couple in their seventies with 2 large and 2 carryon Our room looked out onto a wire fenced vacant lot of overgrown weeds. Called reception re distance to elevator and no view and was told no other Junior Suite was available, as it had been a very busy Friday check-in afternoon and those with a view were taken earlier ahead of our check-in. Housekeeping: A dirty plate with chocolate sauce and crushed nut decoration remained uncleared for the duration of our 3 night stay. Comfort: The suite has a sitting area, but the sofa/fold out bed used prior to our arrival would not fully fold back together. The seat kept falling away at the front. It was impossible to sit on. Very disappointing

Great location. Excellent amenities! Great service,

The best part of this hotel is the location. It’s right beside the Berlin Cathedral, and a short walking distance to the other main sights. The rooms are nice, spacious and clean. My only issue was a plumbing problem. When I flush the toilet or the person in the room above me flushes, the pipes or toilet or something in the bathroom would make an odd, loud, whiney sound. It woke me up one night. I didn’t inform the hotel because I was only there 2 nights and didn’t want to move rooms. However, I did make note of it when I checked out and the girl graciously gave me 10% off my bill. My friend was staying in the adjoining room next to me and had asked for the door to be unlocked but it didn’t happen.