Hotel Corazon Mexicano

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We arrived at the hotel sign at 6:30 am. We waited until someone pass by the callejón to ask where the hotel lobby was ,i asked if We could check in early and he said no that They were completely full that we had to wait until 3 pm to check in there is no lobby To sit we fell asleep sitting on a chair for 2 hours,we walked downtown’s main square And booked an activity to go to Dolores Hidalgo and San Miguel Allende at 10:30am. We went back to the hotel to get Something from our suitcase as we were Waiting a couple came to the reception desk to check in and they also ask about early check in and they said YES to them for a FEE of 800 pesos , at the time I didn’t say anything because we had to go to our trip, We came back at 7 pm. And our luggage was still in the same place where we left it A different person was at the desk still no room I had to show identification again to be checked in again we finally got help to our room after a steep walk and 35 steps we got to our room in the 3rd floor the very Top, we didn’t leave because we were to tired, next morning we went to breakfast at The hotel which was very good, I booked The Holliday In express at Silao, I told that because of my high blood pressure I couldn’t stay in the room he never offered a Different room to accommodate us so we left, I never mentioned to him the reason we were leaving was because he didn’t offer us early check in. He told us the hotel was completely full that we had to wait until 3pm, Txs

No hot water the 1st night, wifi was down and the TV was not working. Breakfast was good and staff at the breakfast was very nice and attentive. Place has a nice view and everything is walking distance. Parking you have to park at the suites corazon mexicano and get a taxi to take you up to the corazon mexicano.

If you can rent one of the rooms with a view, rent it. Preferably ask for the ones not in front of the breakfast area, that one doesn't have the same view and the price is the same. Beautiful place, convenient location.

It's not easy to find the location.

This was our second time visiting Hotel Corazon and as always we enjoyed our stay with one exception. The room that was provided for us, two large men, was ok but the bathroom was so small. The shower toilet and sink were contained in one area and we were constantly bumping into the wall and the shelf. The shower curtain was merely a suggestion. Also the doorway into the bathroom was short and we needed to duck to get in, having bumped our head on several occasions. The staff is great. The service in the breakfast terraza is wonderful. Our cleaning lady was really sweet and immediately helped us out with getting us a fan for our room and glasses for some celebratory cocktails. Although we asked for a room close to the terraza to enjoy the views which is always amazing in Guanajuato, we should have received a room large enough to accommodate two big guys. We will definitely be back to visit and will choose Hotel Corazon again however we will ask for more spacious accommodations next time.

Muy atentos el desayuno muy rico sano solo que las toallas de baño no me las cambiaron pero todo bien 8 de 10

Everything was great!

Todo muy bien excelente atención todo muy limpio y los trabajadores muy amables lo recomiendo y todo muy sercas del hotel

The property is a very nice property and location is perfect within walking distance of all the sites to see. I will say, GPS can be a bit tricky when finding the hotel bc its in between a "callejon" or alley, but it isnt difficult. Also, its on an inclined cobblestone alleyway, so take that into consideration if traveling with lots of bags or you arent in physical condition to walk. Other than that, the views from the hotel are beautiful, especially at night!

Personal excelente rico desayuno e instalaciones!!