Residhome Saint Ouen

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

All good - reliable practical aparthotel

The Room was clean and very good customer

I had a nice time staying at Residhome for Fally Ipupa's concert. The breakfast was not too bad just wished that it was more options but other than that it was ok. the only négative i will give is the check in process, the check in being at 3pm honestly i dont think its convient as some guests tend to arrive early in the morning which was my case the only thing i could do was store mon luggage which is okay. if they can look into providing different check in times one for the morning and afternoon. thankfully i was able to check in around 11am by an amazing lady at the front Desk( sorry i have forgotten her name :( ). i love how it was in close proximité to Stade de France making it easier for me to travel back and forth for the concert.

Clean and practical

Clean room withe plenty of space for 3 adults. Small kitchen with dishes was very handy. The area appears industrial at first, but is really only a block or so from plenty of restaurants and shops. The desk staff was very friendly and helpful, especially to Americans who didn't know what they were doing. Access to metro within a 15 minute walk.

I have stayed in other Residhome locations. They have been positive experiences. Our first negative was the smell. Each day going into the hallway to or from the elevator , the smell was terrible. From food, to perfume sprays, to cigarettes, it was terrible. The carpets were filthy. We would be gone and come back when it was dark, no lights outside. When I mentioned that I was told they came on at 9. Not true, not once. No coffee except on first day. No towel service. When I asked , I was told every three days. On the 4th day , I had to go ask. The laundry room was so littered. I had to go into the lower drawer in dryer because our clothes were not getting dry. It was overflowing with lint. The room itself was comfortable. It was also close to a bus that went into the center of Paris. You get a discount on parking by paying ahead of time. You are to pay a deposit on a keycard to get in and out of parking. I returned mine a day early and still have not received my deposit back.

It is a great place for families. The hotel doesn’t have air condition but the reception gave us the extra fan which is really worked. It is really friendly place. Easy parking and easy to reach city center. Breakfast is not too much but it covers all needs. I am very glad to choose this property and I definitely want to come back when I would be in Paris.

what i liked about this hotel is the location. The location is not in Paris, therefore you can still enjoy being in Paris without expensive restaurants and the crowds. This hotel is located in Saint Ouen, a walkable area to purchase food for your room. The transportation is also walking both bus and the metro. The area around the hotel is safe at night and clean.

found bed bugs on our suitcase and then ended up finding hundreds on the bedframe by the middle of the night as we started moving rooms. absolutely traumatic and had to throw away a backpack because of it. they said they would refund but currently still waiting

Good hotel with some dining option