Michelangelo Etna Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A very friendly and professional staff and helpful for the raised questions related to tour Etna. From the room terras a breathtaking wiev to Etna.

Très bel hôtel avec une jolie piscine et une magnifique vue sur l'Etna. Le restaurant sur place est également de très bonne qualité même si, hormis les pizzas, la carte est un peu trop réduite.

Camere senza alcun isolamento acustico. Manutenzioni rumorose eseguite alle 8 del mattino. WC senza sedile. Lavandino intasato. Luce della stanza ad intermittenza.

Bella struttura

Great stop before or after going to Mount Etna

La chambre n'était pas propre. Des confettis du client avant étaient dans toute la chambre et la salle de bain. La climatisation à 16° ne refroidissait pas. Nous devions dormir avec la fenêtre ouverte. Le frigidaire ne refroidissait pas à notre arrivée. Il a fallu que l'on fasse intervenir un technicien. De plus, étant en fauteuil roulant, c'est assez compliqué à se déplacer. Pas de place de parking réservé. Ascenseur petit.

The mattress was past its best (bowed), the furniture tired (lots of knocks and scrapes) and the room and bathroom in need of updating. The bathroom wasn’t particularly clean. That said the staff were very friendly and the lounge and lobby areas were nice, pool ok, breakfast also very good. OK for one night but no more.

Very easy to find accommodation, until you look for the main car park, so our approach was from the overflow car park. We walked up a slippery path into a heaving, noisy, swimming pool area, full of youngsters and even school children! Not what we expected at all. Impossible to find a sun bed, they were either in use or reserved with towels and no one to be seen! Room wasn't available at our check in time. Filled our time at the bar and in the restaurant - no pizzas on Wednesday! Bar staff were very friendly, less so for restaurant staff at lunch time. The hotel is run by very young staff. Food was tasty and nicely presented. When shown to our room, it wasn't what we had booked, in fact we were being offered a "double" room, which on plan was a single!!! No balcony either. Management did rectify this and we were very pleased with our replacement room, but that shouldn't have happened in the first place. Restaurant at night was very quiet, but it seemed the staff knew the people sitting in the area and spent much time chatting with them, it seems staff also took their young children to work with them! Poor children! Not appropriate.Breakfast room was lovely and bright, cheerful staff and all the usual things you expect at breakfast time. Nice to see a chiller with perishable things in it, too. The location is really good for an early start up Etna, Rifugio Sapienza. We were there for 9.30 and no queues!!! Felt like we stayed in a 6th form common room with nice facilities.

Everything was perfect, including the breakfast. The roon was huge. The site of the hotel is wonderful and it is very near from Etna vulcano.

Rooms very small, they could have done with extra room for 2 people. We had to really work our way around our accommodation. Not very private either, each balcony overlooked the other with doors right beside. Pleasant outlook to Mt Etna