Lighthouse Hostel & Rooms

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Die Fotos auf der Seite entsprechen absolut nicht mehr der Realität. Wir haben angenommen, dass es sich um ein modernes Hostel handelt. In Wahrheit ist dieses jedoch teilweise echt heruntergekommen. Eine der beiden Toiletten war ständig außer Betrieb. Die Duschen waren teilweise desolat. Man konnte nicht einmal mehr den Duschkopf an der Wand montieren. Ein weiterer negativer Punkt war die Sauberkeit. Wir haben drei Tage im Hostel übernachtet, aber obwohl ständig Personal anwesend war, wurden weder die Duschen noch die Toiletten ein einziges Mal geputzt. Obwohl dies vor allem am Duschboden dringend notwendig gewesen wäre. Auch die „bereitgestellten“ Mini Handtücher kann man höchstens zum Hände abtrocknen benutze. Auf Nachfrage per Chat nach Größeren reagierte niemand. Da wir unsere Reise sehr spontan gebucht haben, wollten wir etwas Geld sparen und statt in einem Hotel in einem modernen Hostel übernachten. Tja, diesen Fehler machen wir nicht noch einmal.

.

Amazing !!

Tenían a un señor viviendo en la sala común lo que impedía estar en esa zona común y no se colocan los trastes para la toma de las cosas que ofrecen

Just convenient for my trip

If you can get pass the disgusting, smelly elevator, you'll be fine. The room is large, but I found a cockroach and room 10 has wifi issues.

The hostel was clean and had fruit available, but my experience was disappointing. I never received check-in information on time, had to wait for keys, and no one showed me around. The room was very noisy during the morning, shower drained poorly and the toilet near my room broke twice. Customer service was not helpful.

Wow, what a hostel - clean, friendly, stylish and so much on offer. Free tea, coffee, water and fresh fruit daily. Great kitchen and common room to relax or cook in and the facilities were great. Communication from the staff was great. It was less than 10 minutes to the coach and train station and 5 minutes to the edge of the old town. Would definitely stay here again

Avoid this place! We reserved 2 nights there. We arrived at the hostel at around midnight and after self check in we realized that there was a drunk homeless man sleeping in our room. Reception’s working hours are until 23 therefore there was nobody onsite to reach out to. Nobody answered our calls neither. We reached out hotels.com but they were unable to contact the hostel neither and didn’t not provide any emergency support to us. At the end, the hostel has returned the pre-paid fee, however, we still needed to find another hotel in the middle of the night by ourselves. We spent few hours solving this extremely stressful situation, and we ended up paying very expensive accommodation due to limited availability in high season. I strongly advise against booking at this hostel.

Well positioned and convenient for all transport. Within walking distance of almost everything. Possibly too many door codes but McDonalds seemed obliging when using their entrances & exits! Fine, simple and straightforward. Initial entry slightly awkward as no details of door codes etc. received from Expedia until after I had left. I found these after my return home. Others had similar problems but all was sorted out. Not the property's fault.