Coco Ocean Resort & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Beautiful hotel with nice beachfront .

I will definitely come back! The staff are so caring, helpful and kind. They go out of their ways to be sure you have everything you need, whether that’s in your room, poolside, by the beach or in a restaurant. I had a club villa, with a beautiful terrace with two large sofas, a table and chairs. My room was so big and each evening, during turn down service, they closed my mosquito nets (although thankfully there weren’t any mosquitos!). I came to stay here as I knew they had Thai chefs, from when I’d come here for dinner in a previous visit. So the Thai food was fabulous, but so were the breakfasts. The eggs shakshushka were probably the best I’ve had anywhere in the world. I even asked the chef how to make them! There are plenty of pool options and they were always quiet, with the sound of the waves breaking in the background. Poolside cocktails tasted fabulous and they even have my favourite, banana daiquiri. The hotel does feel a little dated, but it’s still fabulous and I loved my stay. I was disappointed by the spa, they always cut treatments way short of the amount of time I’d paid for and other guests noticed the same thing. They seemed disorganised and left the changing rooms messy. However, it’s nice to have well priced massages in site.

Coco Ocean was wonderful. The facility is beautiful and the staff were all so helpful! So glad we stayed there!!

Yes beach view was obstructed & the garden view just viewed the appatments in front of you. The whole hotel needs updating it's looking very tired for the money you pay out.

Great

Excellent

Absolutely perfect staff. Best we have ever met. Wonderful hotel facilities though our first room was a little tired. The room we moved to was excellent. I would recommending this hotel. The best in Tje Hambia

Everything absolutely fabulous best hotel in Gambia

This hotel seriously needs millions spent on it, its shabby & lifeless. The pool areas are basic with rusty sun bed are torn & split! The private pool you have as a club guest is very small, just didnt look clean with floor tiles so old & dirty looking (wish id taken pics) cracks in tiles, the other pool is tiny looks nothing like hotel pics its also mainly shaded by the tall palms. We had a club villa which could have been lovely. They are small, very very dated, smelt like toilet, the mirror in bathroom had a giant crack in it & the shower old fashioned & dribbled out. The yellow curtains were dirty & stained. We were staying at another hotel & i booked this for one night for our anniversary as we had debated staying at this hotel before booking. (Thank goodness we never booked this for our entire trip) We ended up leaving after 2 hours & i lost any money paid but there was just no way we could stay there. The management were disinterested in what i had to say, the only helpful person was a lady at guest relations but management offered no apology, no room change or refund. To be honest even with a room change we wouldnt of stayed. This is barely a 2 star its just horrible weve been to the gambia a few times so don't expect high end luxury but this was beyond terrible. Cant comment on food & drinks as we didnt stay long enough, when we arrived people where still having breakfast & it was empty & quiet the buildings again old & shabby.

The room was not what was expected for the amount of money they charge per night. The staff were okay. They also refuse to accommodate simple request. I will not go back again. Will look for other hotel in the area. No iron in the room, hot water was a problem. Room was not clean. Hotel rooms need renovation.