Great National Hotel Ballina

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean and well-presented room. Good gym and leisure faculties which I used daily. Food was good too.

The staff where very polite and the food in the bar was excellent.... There was also plenty of parking, which has been an issue in the 15 years i have been visiting Ballina and staying elsewhere. There are plenty of aminities but unfortunatly i did not use any of them...

We stayed in room 327 and the bed was super hard. Other than that the hotel was great.

Only praise for this boutique hotel that we have now been to for 3 years. Attentive staff and clean attractive rooms with ocean views.

Clean. Bright with helpful staff.

Big hotel with lots of facilities. Gym, pool and spa. Nice spacious rooms and bar and restaurant

WiFi was very slow, bed was hard, pillows were very flat and hard, 1 elevator was broken with no “out of order” sign, no outlets by the bed - we both use cpap machines and the cords barely reached the outlet on the other side of the room, and no shampoo or conditioner. No A/C, but that seems to be common in the surrounding areas-the window did open for cooler air. Food in the bar was great but the service was a little slow.

The hotel reception area is lovely -mcshanes var & restaurant needs a complete overall as very dated and tables, chairs are wobbly and most chairs have split or damaged covering . Service is very slow only staffed by young people who looked stressed at times - food was good when it arrived and plenty of it . Rooms advertised as delux are basic - dirty carpets , old bed frames, pillows are very full but incredibly uncomfortable, woke up with stiff neck , asked for replacements ie soft fud not arrive after 2 days where I actually went and got them myself but no better flat and hard !! Not hotel quality pillows - cold room no extra blankets to use !! Had booked deluxe double room ended up with a triple - 2 single beds - 1 double /kingsize when questioned this I was told that’s the room allocated to you !! Very clutter with the extra beds and not the room we booked !! Tea & coffee supplied in the room which was nice but very sparse -2 tea bags / 4 coffee sachet/ 4 milk /4 sugar -3cups- The experience was disappointing I was expecting more delux - no room safe no mini fridge - 6 coat hangers for a weeks stay. No plugs by bed - the room & bath room were very clean but very dated and dirty carpets !! Didn’t spend much time in it -The staff I have to say are very friendly and always greet you - which was very nice . Would not return

We were late arriving but it wasn't a problem, the night porter was expecting us and check in was quick and efficient. Our room was spacious and immaculate as was the bathroom. Breakfast was fresh and delicious. The staff were very helpful and friendly. We had an issue with our tv but it was sorted within minutes of our request. I used the spa and the swimming pool and both were great. A lovely hotel and lovely staff. We hope to be back soon.

We stayed in one of their large family rooms—accommodating 2 adults and 2 children. The room was larger than what we are usually accustomed to, and it came with tea, coffee, and a bottle of water, which was a nice touch. We used the pool twice, and the kids absolutely loved it. We also had dinner one evening, which was enjoyable.