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Help During Your Trip Klook Upgrades Why can't I submit a Flex Claim for my booking?

Why can't I submit a Flex Claim for my booking?

There may be a few reasons why you are not eligible for a Flex Claim, like the following:

  • You are still eligible for a FULL refund from the activity provider during the activity's free cancellation period
  • You have already submitted a Flex Claim for all units of your activity booking
  • It is more than 10 days past the date of your booking
  • Your booking has already been refunded
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