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  • How to Use Your Eurail Mobile Pass and Where to Find Your QR Code

    Klook ANZ
    Klook ANZ
    Last updated 22 Dec 2022
    Image Credits - @hajnaltravels and @forever.fernweh on Instagram; Klook

    Image Credits - @hajnaltravels and @forever.fernweh on Instagram; Klook

    Europe has many wonders: snow-capped mountains, whimsical castles, fascinating culture and history, and more! And what’s almost as impressive is Europe’s wide-spanning rail system that connects 33 countries. With the Eurail Global Pass, you can go from country to country in a breeze without having to buy individual tickets for each trip!
    Visit the most scenic places in Europe, like the Landwasser Viaduct in Switzerland.  Credits: @hajnaltravels
    Visit the most scenic places in Europe, like the Landwasser Viaduct in Switzerland. Credits: @hajnaltravels
    We highly recommend picking up this pass if you’re going on a grand European adventure. You can also learn more about it with our Eurail Pass guide:
    Keep scrolling on cos we’ve got all the deets you need to help you on your journey, from how to use your Eurail Pass, where to find your QR code and other essentials!

    1. What's a Eurail Mobile Pass?

    Board as many times as you want with your Eurail Pass!
    Board as many times as you want with your Eurail Pass!
    The Eurail Mobile is a single pass that lets you board multiple trains connecting 33 countries in Europe—that’s a lot! You can also ride as many times as you want within the validity period, which can last from days to even months. 

    2. Can I exchange my paper Pass for a mobile Pass? 

    You can absolutely exchange your paper Pass for a mobile Pass. To find out more, you can contact customer service.

    3. Where do I find the QR code for my ticket?

    You can find your QR code in your Eurail Pass. Once you click on the pass, you can click on the ticket, and you’ll find your QR code there. 

    4. How do I open the gates at a train station with my Mobile Pass QR code?

    Use your QR code to open the platform gates.
    Use your QR code to open the platform gates.
    There should be scanning stations at the train station so you can scan your QR code and open the platform gates. This mostly applies to countries like France (TER gates only), Italy, and the Netherlands. If scanning does not open the gates, feel free to inquire with the staff. 

    5. QR code won’t let me scan at the gate; what do I do?

    If this happens, you can try restarting the app and scanning again. If this doesn’t work, you can also try updating the app. Should you still experience problems, feel free to approach the staff. Ticket officers or one of the intercomms at the train stations can help you, as they tend to be familiar with the Eurail Pass. 

    6. How do I access benefits with my Mobile Pass

    Your Eurail Pass can give you several benefits, such as discounts on ferries, hotels, city cards, tickets, and more. You can access these benefits show your mobile Pass in the My Pass view at the venue. Again, should you need assistance, you can inquire with the staff. 
    Explore the streets of Gdansk, Poland, with your Eurail Pass! Credits: @forever.fernweh on Instagram
    Explore the streets of Gdansk, Poland, with your Eurail Pass! Credits: @forever.fernweh on Instagram
    Now that you know how to use your Eurail Pass QR code, you’re a step away from exploring 33 countries in Europe!

    Written by: Rohana Monzon