Since it was my first time using Mactan Airport and I was arriving late at night, I used the airport transfer service. It was easy to spot them because they were waiting almost directly in front of the arrival lobby exit with a board showing my name. It wasn't the driver waiting, but a female staff member, and she greeted me with a very cheerful and welcoming demeanor, which dispelled my anxiety in this new country and made a very good impression. She quickly contacted the driver by phone and guided me to the boarding point, where I waited a short time for the car, but it wasn't a problem. The car was a larger SUV than I expected, and it could easily accommodate three suitcases. The driver didn't speed and drove safely, so I was able to get to the hotel safely and comfortably, which was great. I would definitely use this service again.
