Kyushu Kumamoto | Kamishikimi Kumanoza Shrine & Mt. Aso & Kurokawa Onsen Day Tour | Chinese and English Speaking Guide (Departure from Fukuoka/Kumamoto)

• In the event of ground freezing in winter preventing bus access to Kurokawa Onsen, Shirakawa Suigen will be substituted. Please do not make dinner reservations or plan to catch flights or Shinkansen on the same day. Pre-Departure Notice • Please ensure the communication app you have provided is accessible for contact during your trip to Japan. We will contact you one day prior to the tour. Vehicle and guide information for the next day’s departure will be sent to your email address by 8:00 PM the day before departure. Please check your inbox (and spam folder). To ensure a smooth departure, please contact the guide or driver promptly. Thank you. • If the minimum number of participants is not reached, you will be notified of the cancellation via email one day prior to departure. In the event of extreme weather conditions such as typhoons or heavy snow, you will be notified via email by 6:00 PM local time the day before departure regarding potential cancellation. Seating and Vehicle • This is a group tour. Seats are assigned on a first-come, first-served basis. If you have any special requests, please indicate them in the remarks. We will do our best to accommodate your requests, but the final arrangement will be determined on-site. • The type of vehicle used depends on the number of participants and cannot be specified. With a small number of participants, a driver may also serve as an attendant, and the explanation will be more concise. • If you need to bring luggage, you must inform us in advance. If you bring luggage without prior notice, the guide has the right to refuse boarding, and no refund will be given. Eating and drinking are prohibited inside the vehicle. You will be required to pay compensation according to local standards for any damage caused. Itinerary Adjustments and Safety • Japanese law stipulates that commercial vehicles must not be driven for more than 10 hours per day. If this time is exceeded, additional charges will apply (ranging from ¥5,000–¥10,000 per hour). • The itinerary is for reference only. Actual transportation, stopover, and tour times may be adjusted due to weather, traffic, facility maintenance, or other circumstances. The guide may reasonably change or omit attractions based on the actual situation. • If facilities such as cable cars or sightseeing boats are suspended due to weather or force majeure, alternative attractions will be visited or the duration of the stay will be adjusted. • No refunds will be given for lateness, changes to the meeting point, or leaving the group midway due to personal reasons. You will be responsible for any accidents and additional costs incurred after leaving the group. Seasons and Scenery • Seasonal limited-time events such as flower viewing, autumn foliage viewing, snow scenery, and fireworks festivals are greatly affected by the climate. The flowering season and peak of autumn leaves may be earlier or later than expected. Even if the expected scenery is not achieved, the tour will still depart as scheduled, and no refunds will be given.

Other Information • Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway. • It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain tours.

• Personal travel and accident insurance are not included in the tour. It is recommended that you purchase your own insurance. Outdoor activities and high-risk sports involve certain risks. Please register carefully based on your health condition.
• After the tour departs, if it is forced to be canceled due to natural disasters or force majeure, no refunds will be given, and passengers will be responsible for their own return or additional accommodation costs.
• During peak travel times on Japanese public holidays and weekends, there are often severe traffic jams or attractions close early. It is recommended not to book flights, Shinkansen, or dinner for the same evening, and to bring your own light snacks and portable charger.