Crowne Plaza Changi Airport Staycation with Breakfast

Smooth and fast check in. Room cleanliness was good too.

We were unable to complete our stay at Crowne Plaza as we were notified that the hotel were closed and were only open for foreign crews.

Been reassign to Mandarin Orchard and service is really good.

Helpful staff who gave us early check-in and upgrade our room to top floor.

Due to unforeseen circumstance, Crown Plaza canceled on us and we stayed at Intercontinental Hotel in the end. The beds and service at the hotel were very good but food and utensils cleanliness level were not up to expectations.

Our original booking for Crowne Plaza Changi Airport got cancelled due to the COVID-19 incident earlier this year. We were offered a few other hotel under their company and we chose Intercontinental Hotel Bugis. The room was good and spacious and their breakfast was quite decent as well, with a few cuisine for you to choose from. We were also offered late check out. Overall it was an excellent experience.

Crowne Plaze was close and could not accept guests during my stay. However, the reservations staff at crowne plaza emailed to inform me and offered a refund or stay at another hotel. Really appreciate the gesture. I chose to stay at another hotel which was the best decision ever because it was more than what I had expected. There were only a few hiccups, like the ticket to hedge maze which I did not receive from the hotel that I stayed in.

I booked the hotel for a staycay, but had the unfortunate experience of Crowne Plaza being shut down for deep cleaning due to covid-19 cluster, so never had the chance to experience the hotel. The reservation helped to make alternative arrangements to another hotel, but there was a mix-up discovered by myself only days before the stay and it seemed that neither hotel realised it. I didn't get to enjoy breakfast at the alternative hotel, since it could not satisfy my dietary requirements, nor hedge maze. All-in-all, I don't think it's worth it to do a reservation thru Klook, despite the use of rediscover singapore voucher. If you want to staycay, best forgo that voucher and book directly with the hotel for a hopefully more pleasant experience.

Sadly the hotel was closed to public staycation due to Covid restrictions. Hotel staff prompt to assist change in venue to partner hotel. No photos to share of this hotel.

got compensated with a stay at Intercontinental Singapore instead due to the recent covid-19 case at the hotel but all in all, I had a great experience liasing with Crowne Plaza hotel for the arrangements and a great stay at Intercontinental Singapore.