Osaka Castle Full-Day Private Heritage Exploration

Additional information

Other Reminders

• Overtime fee: If the vehicle is used for more than 10 hours, an overtime fee of 2,500 JPY per 30 minutes will be charged.

Prohibitions & Limitations

• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• Pets are prohibited
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Child seats are available upon request (Only 1 child seat is free)

Vehicle & luggage info

• The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• To reschedule, please contact the supplier/operator: Helpcenter@unkakutours.com

Booking changes policy

• Change are allowed until 12 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Redemption information

• Personalized custom itineraries offer tours based on your chosen route (limited to Osaka city area only). For areas outside Osaka city, an additional price difference will be charged. For details, please consult the supplier's customer service.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• A 7-seater commercial vehicle can carry 6 tourists, a 10-seater commercial vehicle can carry 9 passengers, and a 14-seater model can carry 13 travelers.