Fukuoka Shiraito Falls & Itoshima Coastal Day Tour

Fee Related

• Same price applies to all ages

Additional information

Other Reminders

• [Lunch Arrangement Instructions] Dining Area: Lunch will be selected from locally curated restaurants in the PALM BEACH area or around the attractions. Restaurant Arrangements: This tour does not accept designated restaurants. On the day of the trip, the tour guide or driver will flexibly coordinate and arrange the smoothest and most comfortable dining location for you based on actual conditions such as on-site traffic, restaurant queue lengths, and business hours.
• [Booking tip for private charters of up to 12 people] If you need a private charter, please select "Small Group (18-20 people)" for the "Group Type" option, and check "Pickup" for the "Departure Method" option. This option actually provides a private charter service using a Toyota HiAce or an equivalent spacious commercial van. It is billed per vehicle (one vehicle per group, no carpooling), includes exclusive hotel pickup and drop-off, and can accommodate up to 12 passengers.
• [Seating Arrangements and Itinerary Notes] Group Tour Seating: Adopts a first-come, first-served principle, with passengers freely choosing their seats in order as they board the vehicle. If you need to reserve specific seats in advance, a seat reservation fee of 1,000 JPY / person is required. Private Tour Seating: Coordinated and arranged uniformly by the accompanying driver (or tour guide) based on the chronological order in which the orders were finalized.
• [Itinerary Arrangement and Adjustment Instructions] The order of the itinerary route is for reference only. To ensure a smooth and pleasant trip, on the day of travel, the driver or guide will professionally and reasonably optimize and adjust the order of attractions based on actual weather, traffic conditions, crowd flow at various attractions, and other objective circumstances. Please rest assured to entrust us with our professional service team. Thank you for your cooperation and trust!
• 【Contact Information Instructions】Due to LINE's regional settings restrictions, it may not be possible to successfully add friends via ID/phone number. Preferred suggestion: Please try to fill in your WhatsApp account so that we can contact you as soon as possible. If you must use LINE: Please be sure to include your LINE friend add link (URL) in the order remarks.
• 【Guide Language and Grouping Rules】Cantonese and English guide services are only available for groups with a corresponding language guide on the day of travel. To ensure your trip, the actual group division, vehicle arrangements, and type of guests in the same group (e.g., private group/small group/shared group) on the day may be coordinated and slightly adjusted based on the total number of registrants for that day. The guide service will be based on the guide language assigned to the vehicle you actually take. If you do not accept the coordinated group division and allocation, you must strictly adhere to the type of group you originally registered for, in which case only Chinese or Japanese guide services will be provided (Cantonese/English guides are not guaranteed). The final itinerary is subject to actual arrangements on site. Your understanding and cooperation are appreciated.

Accessibility

• Infants and children must be included in the passenger headcount if they require a child seat
• Participants using wheelchairs/mobility equipment should be accompanied
• Important: Infants and children must be included in the passenger headcount

Vehicle & luggage info

• Vehicle option: Group of 9 - Van
• The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Vehicle option: Group of 13 - Van
• Vehicle option: Group of 3 - Sedan
• Luggage delivery services are not provided

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: The activity cannot follow the itinerary
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds can't be issued for any participants who are late by 5 minutes or more
• The activity will be cancelled if there is not a minimum of 7 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit

Fee Related

• Same price applies to all ages