Tokyo National Museum Half-Day Tour (with Professional Guide)

Additional information

Other Reminders

1. This tour is a walking tour, please wear comfortable shoes and clothing. 2. Photography is prohibited in some exhibition halls, please follow the staff’s instructions. 3. Please do not bring large luggage into the museum; coin-operated lockers are available at the museum entrance for temporary storage. 4. It is recommended to prepare drinking water in advance; there are also rest areas and cafes in the museum to replenish energy. 5. In case of special exhibitions, tickets may need to be purchased additionally, and the guide will explain in advance. 6. Audio guide devices will be distributed by the guide; please keep them safe and return them after the tour. 7. The museum is located in Ueno Park; after the tour, you can freely visit nearby attractions or stroll in the park. 8. If there are many visitors, please follow the guide’s instructions and maintain a quiet and orderly pace. 9. The air conditioning in the exhibition halls is strong, so it is recommended to bring a light jacket. "Children under 16 years old need to purchase services with an adult and cannot participate alone.
2. In the event of a temporary closure, we will contact you in advance to discuss changing your experience date. If you are unable to adjust your itinerary, we will process a full refund for you.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women

Accessibility

• Child seats are not available

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Partial refund rules: Cancellations 7 days (inclusive) or more before departure: Full refund available. Cancellations 1 to 6 days before departure: 50% refund available. Cancellations on the day of departure or no-shows: No refund.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Participants must be aged under 70 to take part in this activity