Departing from Yatsushiro Port, Kumamoto Prefecture - Full-day shore excursion in Kumamoto Prefecture

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please dress accordingly depending on the day's weather conditions
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• Smelly food (e.g. durian) is not allowed in the facility

Accessibility

• This activity is stroller-friendly
• This activity is wheelchair-accessible
• Participants using wheelchairs/mobility equipment should be accompanied

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to request a full refund
• A full refund will be issued in case of unforeseen events or extreme weather caused the following condition: Cruise, ferry or flight is cancelled
• Partial refund rules: 1. Refunds are available at any time before the group is formed. After the group is formed, a 5% fee will be deducted 15-29 days before departure, a 30% fee will be deducted 7-14 days before departure, and a 100% fee will be deducted 0-6 days before departure. 2. In the event of overtime caused by force majeure factors during the trip, such as heavy rain, heavy snow, traffic jams, or traffic accidents, and without violating local road safety laws, our company's driver-guide has the right to adjust, change, or cancel sightseeing arrangements based on the time. 3. If the customer is late, resulting in overtime, the late customer should pay the driver-guide directly according to the local overtime fee rules. 4. If the activity vendor for any activities in the itinerary is not open, this itinerary will not bear any responsibility.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds can't be issued for any participants who are late by 5 minutes or more
• The activity will be cancelled if there is not a minimum of 25 participants. If this happens, you'll get a refund
• The activity will be cancelled if there is not a minimum of 10 participants. If this happens, you'll get a refund
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 1 day(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Small group: 0-2 years old infants are free, children over 2 years old are the same price as adults; Large group: 0-3 years old infants are free (do not occupy a separate seat), 4-12 years old children's price, over 13 years old are the same price as adults.