Mount Aso and Kurokawa Onsen One-Day Tour in Kumamoto Prefecture

• If the ground freezes in winter and the bus cannot enter Kurokawa Onsen, Kurokawa Onsen will be replaced with Shirakawa Spring Water. Please do not book dinner, as you will not be able to catch a flight or Shinkansen on the same day. Guests staying at Kurokawa Onsen must inform us in advance.
• Pre-trip notification • Please ensure that the communication app you provided can contact you during your trip to Japan. We will contact you one day in advance. We will send the vehicle information and guide information for the next day’s trip to your email before 8 PM on the day before your trip. Please check your email (it may be in the spam folder). To ensure a smooth trip, please contact your guide or driver in time. Thank you. • If the number of participants does not reach the minimum required for a group, you will be notified of cancellation by email one day before departure. In case of extreme weather such as typhoons or blizzards, cancellation will be confirmed by 6:00 PM local time one day before departure and notified by email. Seats and Vehicles • The itinerary is a shared group tour, and seat allocation follows the first-come, first-served principle. If you have special requests, please make a note, and we will do our best to arrange it, but the final decision will be made on-site. • The vehicle model used will be arranged according to the number of people and cannot be specified. For a small number of people, a driver who also serves as an attendant may be arranged, and the explanation content will be relatively brief. • If you need to carry luggage, you must inform us in advance. If you carry it without authorization, the guide has the right to refuse you boarding, and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage is caused, compensation will be required according to local standards. Itinerary Adjustments and Safety • Japanese law stipulates that commercial vehicles cannot be driven for more than 10 hours a day. If this is exceeded, additional fees will be incurred (ranging from 5,000 to 10,000 JPY per hour). • The itinerary is for reference only. Actual transportation, stopovers, and sightseeing times may be adjusted due to weather, traffic jams, facility maintenance, and other conditions. The guide may reasonably change or reduce attractions based on actual circumstances. • If cable cars, cruise ships, or other facilities are suspended due to weather or force majeure, the itinerary will be changed to visit other attractions or adjust the stopover time. • If you are late, change the meeting point temporarily, or leave the group midway due to personal reasons, the fee will not be refunded. Any accidents or additional expenses incurred after leaving the group must be borne by yourself. Season and Scenery • The visibility of Mount Fuji is greatly affected by weather, especially in summer when visibility is lower. It is recommended to check weather information before booking. • Seasonal activities such as flower viewing, autumn foliage viewing, snow scenery, and fireworks festivals are greatly affected by climate. The flowering period and peak autumn foliage may be earlier or later. Even if the expected scenery is not met, the itinerary will still proceed as normal, and no refunds will be given.

Other Information • Please arrive at the meeting point on time. No waiting will be provided for latecomers, and joining midway is not allowed. • It is recommended to wear light clothing and shoes. For winter or mountain itineraries, please bring your own warm clothing.

* The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports carry certain risks. Travelers are advised to register carefully based on their health conditions.

* After the itinerary departs, if it is forced to be interrupted due to natural disasters or force majeure, the fee will not be refunded, and travelers will also need to bear the cost of return travel or additional accommodation.

* During Japanese public holidays and weekend travel peaks, there are often severe traffic jams or attractions closing early. It is recommended not to book flights, Shinkansen, or dinner for the same evening, and to bring light meals and a power bank.