Alex Maastricht

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Amazing room and location!

Right from the start the staff were extremely friendly and accommodating. My room #3 was what all hotel rooms aspire to be - large, comfortable and great bathroom with spa tub. Extremely quiet and comfortable bed as well. Nice welcome with free appetizer. Would highly recommend staying there!

This hotel was a breath of fresh air. Staff, room and restaurant were great and an amazing location next to the train station. Derek was incredibly gracious but all the staff were awesome.

T

Very spacious, clean room. VERY quiet. Friendly and quick staff. GREAT location.

Exactly as advertised. Friendly and helpful staff. Rooms are clean and newer decor. Close to Maastricht train station and an easy 10 min walk to the town historical center. Hôtel checkin is in the bar/restaurant on main floor and quite easy. Lot’s of restaurants, cafe and other retail close by.

This is basically a restaurant/bar with rooms upstairs. There is no formal “check-in” desk; you just belly up to the bar and check in. Room is basic. A little overpriced for such basic amenities, more like a pension than a hotel; no phone, no mini fridge, no complimentary coffee or tea or kettle in room (kettle upon asking and tea available at the bar). My particular room was very small for the size bed in it. A smaller bed would allow for at least a chair. No elevator if you have a lot of/or heavy luggage, but the staff will take bags to room (in between them serving customers at bar/restaurant. I am not saying this isn’t a nice place, it is clean and central to bus and train for day excursions. Good shopping, restaurants, bakeries, chocolate shops. Staff was very pleasant and helpful. Rooms clean. Daily cleaning service. Bed was comfortable. Was semi-quiet; on busy street and with the age of building, typical noises you would expect, but not unbearable. There is tv (not my thing so this was neither a positive or negative for me). Shower water pressure great! Plenty of towels. Soap/shampoo available as well as a hair dryer. If you want full hotel experience, this isn’t for you. If you want to pay hotel price for pension-level amenities, this place is for you.

Wonderful location to train station. No elevator and check in at restaurant. Room was very clean and comfortable.

I struggled with the air conditioning and the shower, purely because I am quite hesitant with tech. Leaflets on their use would have been helpful but I know if I had asked for their help the staff would have been fantastic.

Loved this hotel, very convenient for the train station and a short walk to the old town. We stayed here when we went to an Andre Rieu Christmas concert. Highly recommend it.