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2 adults, 1 room

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Excelsior Hotel Downtown

Al Rigga Street(Deira)See map

€ 31.43per night

This is the cheapest price in 30 days, based on the rates on 11 Nov

Top reasons for booking
Good location
Close to Al Rigga metro station and city center. Walking distance to shops, restaurants, and supermarkets. Easy access to transportation, entertainment, and local amenities.
Great view
Most user reviews comment positively on the view from their room
Friendly staff
According to user reviews, most guests think the hotel service is great
Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Business center
Free parking
3.5/5Good 214 reviews
Reviews summary
Convenient location near metro, shops, and city center. Friendly, helpful reception staff. Clean rooms with attentive housekeeping. Good value featuring rooftop pool and parking.
Exploring the area
Al Rigga Station, 400m, About 5 mins from hotel by foot
Bur Dubai Abra Station, 2.9km, About 6 mins from hotel by car
Dubai International Airport, 4.5km, About 9 mins from hotel by car
19
Executive Room
1 double bed or bigger

32.0 m²

City view

18
Executive Suite
1 double bed or bigger

72.0 m²

City view

17
Superior Twin Room
2 beds

28.0 m²

City view

19
Executive Twin Room
2 beds

32.0 m²

City view

No pictures available yet
Executive Queen Room
Bed type arranged at check-in

34 m²

15
Executive King Room
1 double bed or bigger

35 m²

11
Superior King Room
1 double bed or bigger

28 m²

No pictures available yet
Superior Twin Room
2 beds

28 m²

No pictures available yet
Superior Queen Room
1 double bed or bigger

28 m²

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Reviews

Read all reviews
3.5/5.0

Good

214 reviews
Location
3.6
Services offered
3.8
Cleanliness
3.3
Atmosphere & facilities
3.5
Reviews summary
From real reviews, powered by AI
Overall impression
Convenient location near metro, shops, and city center. Friendly, helpful reception staff. Clean rooms with attentive housekeeping. Good value featuring rooftop pool and parking.
Location
Close to Al Rigga metro station and city center. Walking distance to shops, restaurants, and supermarkets. Easy access to transportation, entertainment, and local amenities.
Services offered
Friendly, helpful, and courteous reception staff. Multilingual assistance. Room upgrades provided. Daily housekeeping and responsive maintenance. Excellent service noted by guests.
Cleanliness
Rooms consistently clean with daily towel changes. Attentive housekeeping staff ensuring rooms are well-maintained. Extra attention to individual guest needs highlighted.
Atmosphere & facilities
Pleasant atmosphere featuring rooftop pool and gym. Comfortable upper-floor rooms, good parking availability, and quiet accommodations providing good overall value.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Friendly staff
andrew
Reviewed: 3 Mar 2026

3.0/5.0

Good

Solo stay

Location was good. No hot water was a problem.
Angélica
Reviewed: 18 Feb 2026

1.0/5.0

Below average

Solo stay

The room wasn’t clean, every day after coming back at night I found out they didn’t clean the room, after complaining they clean only one night the room. Also they refuse to give you clean towels. I even spoke with the manager Mustapha who didn’t do anything and only said “ Next time you here we will clean up the room” That was very sarcastic. The phone in the room also didn’t work It was a terrible unacceptable experience.
Stella
Reviewed: 23 Oct 2025

2.0/5.0

Below average

Stayed with family · For leisure

Not clean. The toilet was covered in human dirt. There was a door in our room that connected our room to the next room (519&518). They were smoking all the time and irritated us because of the tobacco smell and contamination penetrating through that door. Staff didn’t confront them.
parisa
Reviewed: 20 Oct 2025

1.0/5.0

Below average

Stayed with family · For friends and family

It was not a clean hotel and looked completely different from the pictures. Our first room was awful, and they had to change it. However, the staff and workers were very nice and kind, which was the only good part of our stay. Tge area of hotel was so bad and not good for stay. Busy- dirty.
Debra
Reviewed: 3 Aug 2025

2.0/5.0

Below average

Solo stay · For leisure

I like that everything was near perfect location restaurant shopping and entertainment!!
Maria Luningning
Reviewed: 10 Jun 2024

3.0/5.0

Good

Stayed with partner · For leisure

Incomplete amenities, no toothbrush, no slippers provided. Window curtain is broken.
Ravindranath
Reviewed: 16 Feb 2023

4.0/5.0

Great

For business

Good room. Good parking. I stayed on 6th floor. Quiet room. Gym just ok. Nothing great. Philippino locality. Lots of shops nearby.
Shailesh
Reviewed: 14 Feb 2022

1.0/5.0

Below average

Stayed with family · For friends and family

Very disappointed. No restaurants to have food. Very rude manager
Verified traveler
Reviewed: 31 Jan 2022

5.0/5.0

Fantastic

Stayed with friends · For friends and family

I chose this as this was 4 star and it was near to Metro station. I had no complaints. I booked online and it was cheaper. I got a room on the upper floor so there was no such noise from the cafe downstairs.
Farshid
Reviewed: 28 Jan 2022

2.0/5.0

Below average
the location is very good but music sound of hotel club was crazy by 3AM at least at the floor which my room was .also hotel took 30 DHS as tax ! also I have asked expedia Im going to pay hotel fee onsite by cash , but ...!!

Overview

Excelsior Hotel Downtown

Renovation:2008-01-01
Rooms:139
Floors:8
Star rating:

A stay at Excelsior Hotel Downtown places you in the heart of Dubai, within a 5-minute drive of Al Ghurair Centre and Dubai Creek. This spa hotel is 1.4 mi (2.3 km) from City Centre Deira and 1.8 mi (2.9 km) from Gold Souk.

Description

A stay at Excelsior Hotel Downtown places you in the heart of Dubai, within a 5-minute drive of Al Ghurair Centre and Dubai Creek. This spa hotel is 1.4 mi (2.3 km) from City Centre Deira and 1.8 mi (2.9 km) from Gold Souk.

See all

Exploring the area

Transport

Al Rigga Station

Subway stations
400m

Bur Dubai Abra Station

Train stations
2.9km

Dubai International Airport

Airports
4.5km

Attractions

Al Fahad Plaza

300m

Boonmax Spa

400m

Doha Centre

600m

K5 Building

600m

Reef Mall

700m

Modern Management & Secretarial House

700m

Mirrors Beauty Lounge - Al Rigga

700m

Magnum Deira

900m
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Business center
Free parking
General
Buggy service (additional charge)
Shuttle service (additional charge)
Designated smoking area
Shop
Elevator
Hair/beauty salon
Airport transportation(additional charge)
Airport transportation pick-up (additional charge)
Secured parking
Lockers
Business facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Outdoor Swimming pool
Internet
Free wired internet
Accessibility
Assistive listening devices available
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 6 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Fee for continental breakfast: approximately AED 65 for adults and AED 35 for children

Airport shuttle fee: AED 150 per vehicle

Early check-in fee: AED 150 (subject to availability)

Late check-out fee: AED 150 (subject to availability)

Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Stop by the hotel's restaurant, Bistro Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

See all policies

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