Lord Nelson Hotel – Lime Street Station Liverpool by Compass Hospitality

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were friendly, hotel in good position close to Lime street station, but was dated and in need of modernization but was good value for money.

Staff were lovely, friendly and helpful. They were the saving grace for this hotel! The room was dirty. The plug hole was disgusting, there were black spots on the wall and ceiling. Cobwebs and dust everywhere. The windows would close but not lock. That being said the sheets were clean. The room was poorly decorated. Only a small light worked. You get what you pay for - the room was cheap but even to basic standards this was way below!

Not the best for the price

Great location near station/theatre, helpful communication from hotel. Unfortunately had an issue with room booked and also the one that was subsequently moved to - neither suitable for guests at that point. However, staff super-friendly and tried best to help and resolve things quickly. Room finally given (third one) was suitable - comfy bed, great shower! Cheap and cheerful - get what pay for!

Clean room, helpful staff

Excellent staff & excellent position for train station & the theatre It was less than 1 minute walk for me. The only thing that was ok was my free continental breakfast I was given that area ok. But the hotel rooms & corridor need good lick of paint , new glass in doors as cracked. 1st room no light working so they came & mended whilst i was out & fetched me a 2nd pillow as id requested. The room was left open, the door ajar with my belongings in, lucky nothing taken. The bathroom glass is clear, no blind so everyone from.office's opposite can see you in shower & sat on toilet this was in both rooms. The toilet in 113 kept flushing by itself. The lovely young ginger man apologised when i said door ajar, changed my room & gave me free breakfast, he could not apologise enough & said not good enough & would mention to the manager. I slep ok after banging doors stopped around midnight, (Not hotel's fault). On leaving I mentioned to the lady they had no blind in bathroom, no bin ,alot of mess left in a bottom drawer from previous person, which should of been checked. On leaving another lady was saying ther room not clean. This probably was my 4th time staying here because of the position of hotel. But sorry back to the Z hotel for me !

Amazing check-in/out staff - friendly, helpful. Room is basic but enough. Location is excellent.

Fantastic location easy to locate 👍

The hotel is extremely good value for money. Two minutes walk from Lime Street Station yet my room was quiet. I walked to the waterfront in less than twenty. I minutes and it took the same time on safe street to the two cathedrals. It is a budget hotel but room was clean. Water was hot. Although website says no bed sheets or towels, there are, in all rooms and mine were good quality and the room had new carpet. Lacked a mirror in shower room and I might have wanted better water pressure in shower but quite adequate. No air con but window opened wide. Basic continental breakfast but in light and airy room and there is a lounge area too and a lift. The staff were all friendly and helpful. I was in a single room on a very busy weekend in Liverpool. A friend paid twice as much for nothing better on the waterfront. Two carparks al ost adjacent. I will definitely stay at the Lord Nelson when in Liverpool again.

Room was last cleaned in 1962. The manager was kind however. Close to shops and you could by breakfast but we just went to Greggs.