Hotel Cortina

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A Shameless Cash Grab Above a Noisy Pub ​If you enjoy trying to sleep inside a booming pub and being extorted for a room that is already empty, this is the place for you. ​Be warned: this hotel is situated directly above a loud pub, guaranteeing the rowdy crowd will be the soundtrack to your misery. But that assumes you can even get inside. The entry instructions were completely useless. When we arrived at the upper floor entrance and rang the hotel for help, we were entirely ignored. We were stranded and only managed to access the building because a random courier happened to be delivering packages and let us slip in behind him. ​Once we finally breached the building, we asked the front desk if we could check in slightly early. The room was completely ready and unoccupied. The catch? The receptionist demanded an arbitrary 20€ extortion fee to hand over the keys. When pressed on why we were being penalized to walk into an empty room, she coldly dismissed it as an "extra service." Absolutely zero extra service was provided. It is nothing more than a blatant, shameless cash grab. ​Over the course of our trip through France and Italy, this was unequivocally the worst, least enjoyable place we stayed. Save your money and your sanity—I wouldn't recommend this place to my worst enemy. ​Refund my 20€ immediately!

Room was clean and comfortable. The location was very good, close to many tourist attractions. Staff very friendly!

The room was lovely the only problem was the noise from the Irish Pub below which lasted on the Saturday night until 2am. The breakfast was served round the corner at another hotel due to maintenance but that wasnt a problem.

Very nice room. Good location

Room 8 was the smallest room, double bed against the wall, no room to swing a cat, shower was so small, but very clean, cleaned every day, to a high standard, refurbished being carried out to the building, didn’t see any staff, had breakfast in the hotel Britannia , around the corner, also had to check in there and check out there too, overall wouldn’t stay there again

The property is completely misrepresented on Expedia. It is advertised as a hotel, but it is not a proper hotel — it’s just a half floor with a few rooms. There is: • No elevator • No WiFi • No water at times • No hot water • Loud construction noise None of this was properly disclosed in the listing. I specifically chose this place because it had a good rating on Expedia, but the actual conditions are extremely disappointing and very uncomfortable. This is not what was advertised, and I would not have booked it if the listing were accurate.

Friendly and helpful staff, convenient location near many historical sites

This hotel was in a perfect location. It was within walking distance of the Coliseum, Trevi Fountain and the Pantheon. Check in process was great. Everyone was friendly and spoke English which was fantastic for us. I'm giving it a 4 because the noise from the bar below was quite loud several nights. Also the water for the shower would go really cold quite quickly.

The room was clean but basic. The bathroom was modern but had problems regulating the shower. The staff excellent. Breakfast could have had a bigger choice

Wonderful staff. Courteous and very attentive during our stay. Super great location nNow the bad newsThe elevator is broken and we had to drag our luggage upstairs. The shower is a nightmare. Extremely hot that changes to icy cold, back and forth. Terrible