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2 adults, 1 room

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Papaya Playa Project, Tulum, a Member of Design Hotels

Km 4.5 Carretera Tulum-Boca PailaSee map

₹ 51,950.26per night

This is the cheapest price in 30 days, based on the rates on 30 Nov

Top reasons for booking
Close to the beach
The hotel is near a beach
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Swimming pool
Spa
4.0/5Great 385 reviews
Exploring the area
Felipe Carrillo Puerto Airport, 22.8km, About 26 mins from hotel by car
SFER IK, 200m, About 2 mins from hotel by foot
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Multiple beds
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Suite (Jungle with Pool)
1 double bed or bigger
5
Suite, Ocean View (Rooftop Pool)
1 double bed or bigger
4
Suite (Jungle with Rooftop Pool)
1 double bed or bigger
7
Deluxe Villa (Pool Casa Coco)
Multiple beds
8
Superior Villa (Pool Casa Arena)
Multiple beds
7
Suite, Ocean View (Pool)
1 double bed or bigger
4
Suite, Ocean View (Casita)
1 double bed or bigger
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Premium Villa (Pool Casa Palapa)
Multiple beds
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Superior Villa (Pool Casa Palma)
Multiple beds
4
Loft, Ocean View (Pool)
1 double bed or bigger
No pictures available yet
Family Suite, Ocean View
2 beds

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Reviews

Read all reviews
4.0/5.0

Great

385 reviews
Location
0.0
Services offered
4.1
Cleanliness
4.0
Atmosphere & facilities
4.0
All
4.5+
3.0+
Perla
Reviewed: 29 Jul 2026

5.0/5.0

Fantastic
Food was great. Staff did a great job. We enjoyed our stay.
Ihosvany
Reviewed: 12 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

We had a wonderful time in Papaya. The service was outstanding! Great location and atmosphere. Highly recommended!
Sara Paulina
Reviewed: 29 Jun 2026

1.0/5.0

Below average

Stayed with partner

There is big problem with Algae in the beach .. you cannot use the beach !! It looks bad and smells like sulfur because the algae ..there is nothing to enjoy !! The Algae problem has existed for a long time and they don’t give any notice about it .. they keep saying its daily but it is seasonal .. check with someone local before you go to Papaya Playa Project in Tulum .. it’s a disaster and not worth the $$$$
hadeel
Reviewed: 24 May 2026

1.0/5.0

Below average

Stayed with partner

Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place.
Robert
Reviewed: 13 Feb 2026

2.0/5.0

Below average

Stayed with family · For leisure

With so many other amazing options in Tulum its hard to recommend this hotel based on our experience. Pros: - A very nice room with good amenities - Nice bell hop and beach wait staff Cons: - Really poor service from the front desk - We arrived early and were told that hotel check-in was at 3pm, at 3:30pm our room still was not ready with the excuse of "the hotel is completely booked" - They were going to show us a potential room upgrade and forgot when other guests showed up to check-in - The second day our room keys stopped working, when we got the keys working we found out that our room hadn't been cleaned by 4:30pm Given all the above you can find much better options for your money in Tulum
Leah
Reviewed: 30 Jan 2026

5.0/5.0

Fantastic

Stayed with partner · For leisure

Loved it! Very serene atmosphere. The staff was very friendly and our room was clean. My husband felt like we were the only ones there which is exactly what we wanted. I would definitely return.
John
Reviewed: 27 Jan 2026

5.0/5.0

Fantastic

Stayed with partner · For leisure

Perfect stay
Nir
Reviewed: 13 Jan 2026

1.0/5.0

Below average

Stayed with family

Service was horrible
Eyal
Reviewed: 13 Jan 2026

2.0/5.0

Below average

Stayed with partner

Really bad customer service
Nazifa
Reviewed: 30 Dec 2025

1.0/5.0

Below average

Stayed with friends · For leisure

Awful service. Couldn’t access basic hotel amenities such as getting a toothbrush upon request, or finding water. There were also roaches in our room and extreme dim lighting overall. Not ideal and would not go back.

Overview

Papaya Playa Project, Tulum, a Member of Design Hotels

Rooms:87
Floors:1
Star rating:

With a stay at Papaya Playa Project, Tulum, a Member of Design Hotels in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 1.9 mi (3 km) from Playa Paraiso and 4.2 mi (6.7 km) from Tulum Mayan Ruins.

Description

With a stay at Papaya Playa Project, Tulum, a Member of Design Hotels in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 1.9 mi (3 km) from Playa Paraiso and 4.2 mi (6.7 km) from Tulum Mayan Ruins.

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Exploring the area

Transport

Felipe Carrillo Puerto Airport

Airports
22.8km

Attractions

SFER IK

200m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Swimming pool
Spa
General
Free parking
Designated smoking area
No elevator
Wedding services
Private beach
Airport transportation(additional charge)
Bicycle rentals
Uncovered parking
Secured parking
Long-term parking
Garden
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Fast check-out
Multilingual staff
Health & fitness
Outdoor Swimming pool
Accessibility
Accessible airport shuttle
Food & drink
Free breakfast
Activities
Nightclub
Club
Beach volleyball
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 12:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar. A complimentary local cuisine breakfast is served daily from 7:00 AM to noon.

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