Hotel Atrium Seoul Jongno

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good

This hotel was adequate, but it has so much potential to be excellent if the rooms could be updated! The location is great - really close to train stations as well as the oldest street market in Seoul. Staff was very good; they helped us get taxis a few times within minutes (taxis are very cheap in Seoul). And they clean the room and provide water bottles daily. The wifi worked well, the AC was cold, and there were USB and two-pronged outlets compatible with US devices. There's a big old converter in the closet if you need to plug in a grounded three-pronged device. However, the rooms are older. Upon getting off the elevator on our 6th floor, you are greeted with a door to a storage room with peeling paint. The carpet is old. It seemed clean, just clearly old and worn. They attempted a few low-budget updates to the bathroom like newer wall tiles, but a few tiles were loose and needed grout or caulk. The sink was the lowest sink I've seen anywhere. Maybe we got a handicap-accessible room (I don't think it was), but I placed and sat down on a chair in front of the sink which made it about the right height for me ;-). All of this was fine and acceptable, but the biggest challenge was the old beds that were not comfortable. You can clearly see that the beds slope to the middle and it feels like it. Overall, it was a great location and clean room, but really just ok because of the age of the property and lack of updates, especially the beds.

My non smoking room smelled smoky and the building and room was just worn down; no way this is a 4 star hotel; also, no amenities: no gym, no laundry, no legit coffee machine; no bath towels. Plus, the room is cramped; no leg room with the toilet; one redeeming feature is the location; right across from the famous market

Central location, but the building and rooms are worn down. I felt like I was in a budget motel. The room smelled like bleach and the table was worn and only one outlet worked!! The shelves were also dusty. It is also in a very loud location.

Very nice

Good location close to a lot of touristic attractions, good condition, great staff, careful and polite, good breakfast!

I liked everything very much except, I reserved a garden room to be able to sit out and read and have coffee. From the day I arrived the garden was very dirty with bags of trash, a broom and overflowing cigarettes lots of trash on the ground, I did not use the garden because it was so dirty. I alerted the staff twice to see if someone could clean it. It was still dirty the day I left after three days.

Very nice breakfast and friendly staff.

No AC control. Only heater

Shower over bath a bit hard for older people to navigate.