Swiss-Belcourt Bogor

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice and clean. Helpful staff. Corona conscious. Shops nearby

So cheap, but need improvement in food menu

Book this hotel with hotel.com. I purchase with breakfast but when I checked in, breakfast was not included. When I check my confirmation slip, nothing was written about breakfast. So be careful when you purchase with hotel.com. When I got my key card, it was for a wrong floor, so I cud not go to the floor that I was supposed to be in. Had to go to the reception to redo my card Got into my room, there was hair all over the place. It was not swept. Luckily there was some slippers. I wouldn’t want to step on the floor The bedsheet looks like it has been used before as you can see it’s a little crumpled. New sheets you can see the folding lines, there’s none here After I showered, the towels smells horrible once it’s wet. When it’s dry, it smells ok I took GRAB everywhere I went, everytime the GRAB comes into the hotel to pick me up, they will charge us parking although if it was only 1 minute. I was told we can take a bus to the hotel, the bus actually stops us across the highway and it’s not easy to cross the highway with so many cars zooming pass but goin to the airport was very convenient. The bus stops right in front of the hotel Be very frank, I won’t mind staying in this hotel again as this is the closest to the place I need to go but I will bring my own towels and I will definitely not go thru hotel.com. I felt cheated

Chee's with always good & friendly staffs , willing to assist us for the 4 rooms booked ...

Hotel room is spacious and sorrounding area is quiet. Towels are old and some are itchy, I wonder if they use the same for the bathroom floors(eww?!) The breakfast buffet is unremarkable and repetitive.

Nice hotel close to mall with cinema, a few other shops and restaurants. Easy access to highway/ toll road. Recommended

Nice located hotel and nice breakfast variety for this level of comfort hotel. The elevator (lift) is too slow plus only 2 of 3 elevator are working.

nice big hotel , breakfast is decent

We spent 2 nights from 31 Dec 2015 - 2 Jan 2016. We stayed at 711 and 715 which are connected rooms. The pillow case smelled like it hadn't been dried properly after washing. The toilet seat has yellow spots like dried urine. Tried to wipe it but wouldn't disappear since they are permanent. The hot water didn't work. They only gave us soaps, shampoo and bags. No shower caps, toothbrush, toothpaste, combs and sewing kits. They didn't provide tea cups, only drink glass. The fridge didn't work. Since it's so far from the city we had breakfast, lunch and dinner in the hotel which were awful. The tea cups and tea pot had lots of brown marks. They didn't wash them properly. The vegetables were brownish and lots of black spots. Soto kuning which the meat were very tough. Seafood chap cay but the seafood itself was only fishball haha....We found little worm in the cawly flower. The flies were flying around the breakfast buffet. I wonder how long this hotel will last.

I'm very like this hotel because the staff is very friendly, and i feel very safe!! i recommend this hotel for you!