Marco Polo Motor Inn Sydney

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were friendly and helpful , room and beds were comfortable , affordable during state of origin trip was great. For public transport much better location than near the airport where we stayed last time.

Thank you for a wonderful experience. Budget family and ideas for what we needed for a weekend getaway. Will come again

The room was very old and dingy, with an old metal framed bed and dust covering the tops of everything and tiles. The bathroom had what I would call a convienent suicide rope and hooks. Not ideal, nothing like the photos shown. It was fine for a night but would not come back again. Staff were quite ok, parking is really tight. The sheets seemed clean but the pillows were terrible

In theory everything is great. In practice the rooms are quite run down and sparse. Parking is great and you can't do better for a cheap motel near a station close to the CBD though, if you factor parking into the price. Staff are great.

Great location and convenient parking for utes. Rooms were large and came with the small things you often forget (toiletries, toothbrushes etc). Staff were super polite and check in was really easy.

The rooms are quite aged and in need of refurbishing. The staff are friendly and helpful. Good secure parking.

Staff

POSITIVES: *Front Desk Jason and the manager’s attitude upon check-in: They were very considerate and helpful. Jason in particular was very apologetic when I had to clean and sweep up all the dirt, lint and hair in the room. See further info below. *Funky ceiling and bed frame ambient lighting that could change colour. *Modern appointments generally *Crisp, clean sheets & towels NEGATIVES: *When I checked-in & saw the room it was extremely dirty. Floors had wads & wads of hair, debris, lint, dirt. Called Jason to come by w/ a vac & he said they didn’t have one!! So, Jason came up w/ a small pan & brush!! Astonishing!! He proceeded to sweep up all the hair & dirt but clearly had never done this before, so I asked to have the pan & brush & I proceeded to go down on my haunches & sweep up all this disgusting hair and dirt at 10:30pm! Exactly what I had to do at another property recently! This is hospitality! Cleanliness is paramount people!! *This room hadn’t been cleaned for a very long time. When Jason left, I continued the process with tissues, it was never-ending, disgusting. *Had to deal w/ a cockroach in the middle of the night as well near the bed! *There were strange particles—looked like dried-up food particles—in the crevice between the wall / bed head!! Vile!! *Stale cigarette smell was exacerbated when the aircon was turned on. *Nil bug screen on window. *The window outlook was like a prison vestibule. *Patio furniture in the room! *Shower alternator didn't work.

Polite efficient check-in great convenient location for the inner west secure included parking room was renovated but very sterile tiles on the floor nothing on the walls felt a bit like something you’d see at a crime scene

Parking was easy and secure, the room was adequate for a short stay. I did not test the air conditioning. The receptionist was friendly, efficient and helpful