Hotel Sogo - Monumento, LRT Station

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Perfect location. Close to supermarket, shops, transportation and of course access to LRT

The service was great. The surrounding area is urban which I didn't expect. The 1st room they gave us has a smell of exhaust. I did requested another room which they did accommodate me and all was good.

Bad expirience about service I will never go back here

Rooms are not soundproof. Can‘t connect to wi-fi

Very pleasant and clean. Bathroom was very clean and spacious. Staff was very helpful with pleasant dispositions. Good value and convenient to transport in national capital region. WiFi was strong an fast. Very good selection of channels on the cable. I would definitely get a room there again.

area is crowded, parking is shared with PUJs,, food is expensive but there are fastfood downstair as options,

This was not a good choice! Security at the front lobby was heavily compromised by a fire extinguisher used to prop open the rear fire exit all night allowing people in and out. Room door alarms were constantly sounding and at least one hooker argued with her client in the reception area. In case you have not already guessed. This is not a family hotel. I think the fact that you can rent rooms by the hour, explains what type of hotel this is. If you wanted your room cleaning you had to ask for it to be done and then wait until completed. The quality of the food was acceptable and the service was good.

Hotel like prostitution place and employees are so arrogant

We booked a hotel room here for a guest and had a very poor experience to say the least. The hotel staff was very undertrained and extremely ignorant about everything. We booked the room online through a reputable third party website, and were told by the hotel that our booking didn't exist in their system. Everytime we had a question over the phone, even about something simple, we had to be placed on hold so the person could check with their supervisor. They ended up charging our guest for a night for which we had already paid. Our guest had to check out of the hotel a day early, but we had already paid for the following day, and they refused to issue a refund for a night on which our guest would not even be there anymore. All in all, it was a nightmare. Save yourself the headache and stay somewhere else. Also, Expedia was less than helpful when it comes to trying to get a refund as well. They kept claiming that they could not get through to the hotel by phone, even though whenever we called, we got through right away. In the end they said they could do nothing to issue us a refund because the hotel denied the refund request. Again, stay away from this place!

Staff was friendly but towel and bed sheets are old and dirty white in color, no wifi inside room, shower flow is weak, toilet doesn't flush well, drainage is clogged...