Insadong Crown Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location is the best the property is dated but we got rest after long days of walking and eating out

Proximity to shop is what would carry this hotel. Few steps away to the best coffee places. However, since it is nearing summertime, the air conditioning is a disappointment. They have a rule of 1 hour on and 30 mins off. Or vice versa. So, what keeps the air cool is the fan. They provided a fan but even at night, the temperature is uncomfortable. They need to invest on this. We have requested to clean the room daily because on the first day, we found an insect on the bedding. Upon inspecting, it looks like the sheets were not washed well. We complained to the front desk, and they changed the sheets the next day. The bathroom is also an issue. The tub drain is backed up or clogged after one person taking a shower, The last thing you want to do on your vacation is wait until the drain fill is gone. We are talking about preparing for the day and ending the day to sleep. The hallways are not well kept as the carpets are dirty. The room floor is dusty .They have so much room for improvement, I am sure if all these concerns are taken cared off, they will have full bookings all the time. While I understand this is not a 5 star hotel, they need to be competitive by at least providing comfort and or a home away from home.

The staff was friendly and courteous as I entered the hotel. While this hotel is near a busy street, it was calm and quiet enough at night that I could sleep without much interruptions. Having a small fridge made it easy for me to save my leftovers. The location is excellent since it’s within walking distance of the orange, purple, and dark blue subway lines at Jongno Sam-ga, and also near the Changdeokgung Palace area and Insadong Culture Street. I was very satisfied and happy with this hotel overall, so I would stay here again in the future!

Staff is nice. clean room. Nothing to complain about. There was some renovation going on in the building

Not sure breakfast was "provided", but there was a small restaurant. Was kind of crowded so i skipped it but it smelled good.... Reasonably close to the subway and right by the Insadong shopping area. Plus there is plenty to see within walking distance because it's right downtown.

Pics online are very outdated. The “family room” is extremely small and was not ideal for more than 2 people. Hotel is older and definitely looks it. Front desk staff was helpful and location isn’t bad. Also, they have a no refund policy and do not budge at all on it. So only book this hotel if you’re ok with disappointment and tight spaces.

Found shops nearby

Staff was super nice!! The only complaint was the AC not properly working. It would work for a little then shut off. the room would be hot, muggy, and uncomfortable which made it hard to sleep at night.

Nice stay with very convenient location

Staff and service really good. Good location