P21 Chiang mai

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very surly staff. No porter and no lift. Rooms tiny with no real window. Separate seating area is a two seater bench in an alcove. Why do hotels tell lies. No parking and area had no parking. All in all a bad choice of mid priced hotels. Save your money and go somewhere decent

Lack of elevator, other than that it was perfect.

Great service. Needs an elevator or help to get your bags upstairs. Rooms were good but really needs outlets to connect your cell phone, iPad or whatever you need to plug.

I did not stay here. A few days before my trip a close relative passed away in tragic Circumstances I immediately called Hotels.com to try and cancel or even partially refund my stay. The hotel manager was cold hearted and did not try and consider my request. I feel that they prefer greed and money over any human compassion and therefore should not enjoy your money. It is a shame that this is what they preferred. I was willing to pay a cancellation fee. Aside from dealing with a loss of a loved one I had to deal with the financial losses.

Overall was good except for the hot water issue..the circuit box in the room will flick off to prevent the hot water from going off

Stayed here for a reasonable price during the lantern festival when hotel prices around the area were sky high. The hotel is a 2 minutes short walk from the main road into an alley but you will feel safe enough. Maintenance of the room needs to be better because it feels run down although it seems to be renovated not long ago. Or perhaps renovation budget got cut midway. Staff were friendly, and when we forgot our deposit and left for Chiang Rai, they went out of their way to contact our Chiang Rai hotel and made an arrangement with them to return my deposit.

Nice hotel. New and clean, big rooms. Pretty close to the night market (5-7 min walk).

Window very small no natural light but apart from the very happy with the hotel

Hotel was great, staff very friendly, great location Very little natural light in the room, very small window. No lift so stay on the lower floors

Unfortunately this Hotel was under referbishment , so we were moved to another hotel which was lovely. Only problem was it was right over the other side off the city which made it a little more difficult for getting out and about.