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2 adults, 1 room

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Dorsett Grand Labuan

462 Jalan MerdekaSee map
Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Restaurant
WiFi
24-hour front desk
Luggage storage
Free parking
4.1/5Great 156 reviews
Reviews summary
Excellent location overlooking Times Square. Very friendly and helpful staff. Large comfortable rooms, good bar and restaurant, beautiful breakfast options, and great value overall.
Exploring the area
Labuan Airport, 2.8km, About 5 mins from hotel by car
Kompleks Ujana Kewangan, 200m, About 3 mins from hotel by foot
Financial Park, 200m, About 3 mins from hotel by foot

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Reviews

Read all reviews
4.1/5.0

Great

156 reviews
Location
5.0
Services offered
4.4
Cleanliness
3.8
Atmosphere & facilities
4.2
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent location overlooking Times Square. Very friendly and helpful staff. Large comfortable rooms, good bar and restaurant, beautiful breakfast options, and great value overall.
Location
Convenient location overlooking Times Square and near Victoria center. Easy access to local dining, shops, and attractions within walking distance.
Services offered
Friendly and helpful staff providing attentive service. Good WiFi connectivity. On-site bar and restaurant offering diverse food options, alongside a beautifully presented breakfast.
Cleanliness
Rooms maintained in a clean state with effective housekeeping response times for any initial room issues. Overall clean property atmosphere.
Atmosphere & facilities
Grand old hotel featuring detailed woodwork, marble finishes, and spacious rooms with comfortable beds. Pleasant bar and restaurant atmosphere.
All
4.5+
3.0+
Clean rooms
Good location
Friendly staff
Dining
MISS SHAZI
Reviewed: 7 Jul 2025

4.0/5.0

Great

Stayed with family · For leisure

Room furniture and maintenance needs improvement. Room balcony sliding glass door had moss indicating inadequate routine maintenance.
Helen
Reviewed: 15 Apr 2025

3.0/5.0

Good

Stayed with family · For leisure

I am not happy with getting eye infection from pillow case sleeping in the room here. I have pink eye. So the room is very dirty with bacteria! The living room restaurant downstairs lobby level has the WORST food. Do not eat unless you want tasteless tough chewing food. The lobby bar in the middle has okay food but not the best. It’s better to eat across the way in the mall. The food from locals is way way better than the food in the dorsett hotel.
Paul
Reviewed: 15 Mar 2025

5.0/5.0

Fantastic
Classic Malaysian hotel. Good bar and good Curry at “The Living Room”. Very friendly staff.
Janice
Reviewed: 29 Feb 2024

5.0/5.0

Fantastic

Stayed with partner · For leisure

Grand old hotel with excellent staff. Though certain areas are showing there age the overall experience was wonderful. I personally love the detailed woodwork, marble and grand staircases. Room was large with a conformable bed. Staff were very helpful, thank you to Irvilla, Danial and Merza fir all you help and thoughtfulness. Breakfast was presented beautifully with plenty of options. Overall a great experience.
Sarah
Reviewed: 21 Jan 2024

4.0/5.0

Great

Stayed with partner · For leisure

Great location overlooking Times Square and only a few mins walk into the centre of Victoria where you’ll find lots of bars, restaurants and shops etc. Good WiFi in rooms. Rooms are a little old/tired around the edges but extremely comfortable and a great size. It’s a shame that the small balcony is frequently visited by pigeons who like to leave their mark. Overall, a great stay.
Terence
Reviewed: 25 Nov 2023

5.0/5.0

Fantastic

Stayed with family · For leisure

There was a problem with bathroom cleanliness on arrival - this was dealt with effectively and not an ongoing problem. Building having a re-paint: front done and looks good; back will look equally white fresh when finished.
Alain
Reviewed: 11 Sep 2023

3.0/5.0

Good

Stayed with partner · For business

Convenient for some, not far to airport (but Labuan is quite small) Property have seen better days, hotel is aging and it shows, even if it is well cleaned. But there is not really a choice in Labuan.
William
Reviewed: 28 Jul 2023

3.0/5.0

Good

Stayed with partner · For business and leisure

Old hotel. Better options elsewhere within easy walking distance to dining and shopping.
ANUAR
Reviewed: 25 Sep 2022

4.0/5.0

Great

Stayed with friends · For business

Nice and clean hotel, good location and friendly staff.
Patrice
Reviewed: 22 Mar 2020

3.0/5.0

Good

For business

this hotel need renovation ....

Overview

Dorsett Grand Labuan

First open:1996-01-01
Renovation:2000-01-01
Rooms:180
Star rating:

Dorsett Grand Labuan is centrally located in Labuan, a 2-minute walk from Financial Park and 13 minutes by foot from Labuan International Sea Sport Complex. This luxury hotel is 0.7 mi (1.2 km) from An'Nur Jamek Mosque and 1.6 mi (2.6 km) from Labuan Golf Club.

Description

Dorsett Grand Labuan is centrally located in Labuan, a 2-minute walk from Financial Park and 13 minutes by foot from Labuan International Sea Sport Complex. This luxury hotel is 0.7 mi (1.2 km) from An'Nur Jamek Mosque and 1.6 mi (2.6 km) from Labuan Golf Club.

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Exploring the area

Transport

Labuan Airport

Airports
2.8km

Attractions

Kompleks Ujana Kewangan

200m

Financial Park

200m

Labuan Museum

300m

Labuan International Sea Sport Complex

800m

Sky Mart

900m

Labuan Beach

1.2km

Labuan Golf Club

1.7km

Shell

1.9km
See map

Facilities & services

Popular facilities
Bar
Restaurant
WiFi
24-hour front desk
Luggage storage
Free parking
General
Air conditioning
Non-smoking throughout
Elevator
Non-smoking rooms
Wedding services
Free long-term parking
Safety & security
Safety deposit box
Fire extinguisher
CCTV in public areas
Fire alarm
Security alarm
24-hour security
Business facilities
Meeting facilities
Banquet facilities
Reception services
Concierge
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Health & fitness
Kids swimming pool
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in hours extends exactly 24-hours from check-in to check-out time.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-12 years old
Not included
Free

Children aged above 12 will be charged as adults at this property

Up to 1 children aged 12 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Pet policy

No pets allowed

Mandatory fees

You'll be asked to pay the following charges at the property:

A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately MYR 50 for adults and MYR 28 for children

Rollaway bed fee: MYR 170.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at Victoria Brasserie, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

See all policies

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