Lamartine Chelsea – Hostel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The location of this property is excellent, with plenty of restaurants, cafes, and shops within walking distance. However, the property itself is not managed very well. We experienced several issues during our stay. The staff were often smoking at the front entrance, which did not create a welcoming atmosphere. There were also problems during check-in, and initially we were assigned the wrong room. The shared bathrooms were not cleaned adequately, and some shower drains were blocked. Fresh towels were not readily available, and we were told there would be a $10 charge for washing or replacing towels for seceral night stay. The property does not have an elevator, so guests should confirm their room location before arrival, especially if they have heavy luggage or mobility concerns. Another important point is that there is no individual air conditioning in the groud/first floor rooms. Air conditioning is centrally controlled in the ground-floor/common areas. Finally, one member of staff on the ground floor was extremely loud late into the evening. If your room is located near the reception area, noise may make it difficult to sleep. Overall, the location is the main advantage of this property, but improvements in cleanliness, customer service, and guest comfort are needed.

It's a beautiful place to stay the staffs were wonderful very clean and well maintained i felt like home away from home beautiful and friendly atmosphere

nice

Sweet single room, very helpful staff, bathroom was kept very clean and other guests were very quiet and considerate. I would stay here again.

Location was great in the heart of Manhattan. Room was clean , Bathroom clean.

Awesome place and the staff were amazing.

Great location! Staff was friendly and super helpful.

Room was very clean with decent A/C. Kitchen was also clean. Bathrooms were a little sketchy, but I had my own disinfectant spray. Tried to shower, but drain was clogged. Towel bar broke as soon as my towel touched it. Someone showered despite the drain and flooded the entire bathroom for hours.

h

This was the second time I have stayed here. My review will read like the last one. Staff was helpful. Location is the best. Everything was very convenient. Air conditioning was ok. Kitchen was super clean. Some other folks staying there were kind of loud but it was after the Knicks won a game. I did have some connectivity issues with the Wifi. Otherwise, it was a pleasant experience.