Virgin Hotels New Orleans

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel was amazing and we loved our room. The only thing is it’s a bit more of a party than we were expecting. We like our hotels to be a little bit more relaxed but if you’re into that kind of thing this hotel is for you.

Loved everything about this hotel !

Nicely appointed and decorated room. Comfortable bed and pillows. Hotel was bright and decorated well. Enjoyed the pool area as well.

The whole hotel felt clean and inviting. The staff was extremely friendly and helpful. The rooms were spacious and very cool!! Also spent time at the bar the next morning for cocktails!

This was my families first time in a Virgin property. The hotel itself is very nice but There was a discrepancy with house cleaning procedures. Once established the stay was great! Will definitely visit again.

Hotel is nicely situated in the warehouse district. Fairly quiet area. Staff were really nice. Rooms are comfortable. But there are some oddities. My colleagues and I each had different rooms. None of them had hand soap? I had to request some and a basket of small bars was left in my room for me. But just odd. The layout is also a bit odd. I had to take some business meetings from the room. You have to cover the sink behind you with a curtain to hide it - but that’s where the light comes from. The shower is in one room. The toilet in another. The light automatically goes on even if you don’t want it to. For a luxury hotel, it just feels off. Overall the property is beautiful. The coffee shop is great. The restaurant and bar are beautiful. The rooftop pool is not much bigger than a soaking tub but people didn’t seem to mind. The public toilets were having issues but the staff directed me to another set on another floor I could use. (I had checked out and returned to get my luggage). I would stay again and recommend - as long as you are aware of the quirks that come along with the rooms.

Room was well set up and gave us a nice feeling The staff was my only issue. The elevator was not accepting any room keys to go up in the elevator. there was 2 couples and we asked one of the workers if he could assist us he advised us to talk to the desk personnel. The desk was dealing with an irate customer (from what I could see, she did handle it well). Once she was done we explained the issue then she had the man (the one we asked earlier for assistance) he came over to our group (now 4 couples) and he used his master key to get us to our floors. He could have saves us 10-15 minutes if he just used his key earlier.

Nice hotel with great beds and pillows, and helpful staff. Two notes to future visitors: The pool is tiny and often full. More important, the location is a but far from Canal Street, the French Quarter, Harrah's, etc. Just be prepared to do a lot of walking if those are your primary interests.

The hotel is nice and in a quieter neighborhood which was great. The only this which soured our mood at the end was a food charge which we never ordered or got delivered to our room. When we asked them to make it right, they said they would take it off and send the correct bill. The 2nd time the bill still had the charge. Tried to email them but they never replied back. A bit of a disappointing end to an otherwise good stay.

A very clean and chic establishment! Very centrally located and a great stay. Would totally stay here again!