Terra Rossa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I checked in to this Grand Suite. At Terra Rossa. It was nothing like the pictures on line If your life is a low level and of low standard .then for you it may be OK. For me it was not good . Dirty stained walls. Holes in the door . Filthy dirty kettle no proper dishes cutlery badly stained and smelly sofa with cigarette burns A sloping mattress due to being worn out . No bed sheets for sofa Apartment is for 3 people. No blackout curtains Not enough cups plates dishes etc curtains hanging off hooks Bathroom had old cigarette burned washing machine in. And smelt of stale piss shower shelf rusty and dirty The lift went only to 3rd floor. Suite was on the 5th floor I complained to the receptionist on the afternoon duty and wanted to change rooms . He was argumentative and did not want to know He would not change rooms. You booked it he kept telling me. Yes i did. Book it. But the clean smart suite you advertise on line .Not a old smelly stained horror movie suite We bought paper cups and water and remained outside the suite for the 2 nights we had booked It is a dirty smelly Suite. That needs a lot of attention .book it if you want horror

Property was dirty lots of cockroaches and sofa smells dampness

Brilliant friendly reception and staff very helpful perfect location.

Nice place stayed many times here Very convenient to all attractions Very helpful staff

Nice place with helpful staff and access to taransport

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Good location , friendly staff.

Receptionists are great! Let’s us check out earlier. If your room is on the first floor and you’re with a pram - be prepared for not being able to use a lift simply because it doesn’t exist. 2nd, 3rd are ok but 1st no lift. The room wasn’t clean, it was dirty… the floor was a mess. I entered the bathroom and it stinked of ammonia, meaning that previous guests would pee all over and cleaners wouldn’t clean properly. Not going to lie, I stayed for 1 night and I didn’t shower there i comply couldn’t. Thought night our neighbours were smoking and you know what’s funny? We could smell it whole night! On the pictures the room isn’t that bad but it’s very old and extra dirty. Wouldn’t stay there again and would never recommend it to anyone

Was not good at all, the bathroom had a disgusting awful smell constantly, there was constant power cuts, the washing machines were really dirty inside, there was constant banging all day and night could here furniture moving around constantly, could here people having sex in other rooms as the walls are so thin, it’s difficult to find overall not impressed at all

Brilliant stay.... friendly staff easy check in . Quiet private unintrusive ...clean well maintained great area