SpringHill Suites by Marriott Columbus Dublin

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Stay was good. No refrigerator in the room however

We checked in past 10pm and the front desk & security officer were very helpful and friendly.

The hotel and our room were in stellar condition! What I heard from my hubby was that the gym and breakfast were underwhelming. Also, I had to look for and get the attendant's attention when I went to the front desk. Maybe there should be a bell to ring?

We enjoyed our stay at SpringHill Suites. The staff was very helpful. They gave recommendations for places to eat and even gave my daughter a band-aid when she needed one. The room was clean and quiet and breakfast was great! We really enjoyed our stay!!

Well - the item that I am going to write the most about is not directly under their control but I think informing their guests about it is under their control and they didn't do anything about that and that is why they only get 3 stars and should likely get only 2 stars, but again it is not under their direct control so 3 stars it is. Now that I have explained my rating, here is my review. The hotel itself is wonderful. However, the walls are paper thin and basically, when people are using the bathroom next door, it literally sounds like they are in your room. The real issue is the construction in the area that they know about and have several notes in your room about with ear plugs and sound machines to counter. Is it their fault - NO. Not informing people of it in the booking information - YES. Very deceitful in my mind if you are looking for peace and quiet. Having to shove orange earplugs into my ears at night is not an acceptable solution to the construction issue. However, outside of that the hotel would have received either a 4 star or 5 star rating from me. However, buyer beware surprises like that get you a very 3 star rating in my mind and luckily the hotel itself was convenient and very nice to keep you from receiving a 2 star rating. When the construction is finally completed, it is a 4 to 5 star rating. However, based on do not say anything unless directly asked attitude is a black eye to your reputation.

Unfriendly front desk staff. Requests to make the room were ignored despite multiple calls. Must park away from hotel.

I will stay here again but they need to improve the bedding and pillows

Great location. Surrounded by great places to eat.

Great location. Just passing through for the night. Very nice to be able to walk to a restaurant after a long drive.

Parking was safe. Breakfast was a bit heavy on the carbs, and loved the innovated ideas of egg bites and yogurt bar. Great idea! Can’t wait to come back.